62
poor

Green Dot - Mobile Banking | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
16 Points Past 7 Days
Category: Finance
Work at Green Dot Corporation? Unlock additional insights
30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
Work at Green Dot Corporation? Unlock additional insights
Android unitQ Score
Android User Feedback
90%
Android
214 Reports
iOS unitQ Score
iOS User Feedback
10%
iOS
24 Reports
User Feedback
10%
iOS
24 Reports
90%
Android
214 Reports
Green Dot - Mobile Banking - Latest Quality Issues
Android
Aug 16, 2022
Auto focus doesn't work very good and there's not anyway to focus yourself.
iOS
Aug 15, 2022
Check deposit
I received a check from a class action law suit for .75cents and it must be over a $1. WOW what a risk for your bank to take. I'm shopping now for a bank that doesn't do that, or charge a senior person a monthly fee but offer you $100. The bank still wins with a $20 profit. Yep moving on
Android
Aug 15, 2022
Ive been with green dot since about march this year and i feel like it should definitely be enough time to let me deposit my checks on the app but im stuck on a 30 day wait time and it hasnt gone down. Other than that its allright. The monthly fee can mess me up at times but i havent had many problems.
Android
Aug 15, 2022
It's was great at first, but they have have a fee for evrytime you use your money for something and if you don't spend your money for a little bit, it charges you a 10 dollar inactivity fee, I'm not an adult and don't have a job, my parents just got me a card for when I want to buy something online, so when I don't have monet and don't use my card for a bit, it sends me the 10 dollar fine which puts me in the negatives
Android
Aug 14, 2022
App is ok but bank is trash. Very dissatisfied with my experience.
Android
Aug 14, 2022
There's no option ANYWHERE for me to PAY OR SEND ....SO ANNOYING... BUT they sure charged my cardd for their damn FEES!!! 🤬😡
Android
Aug 14, 2022
This green dot card is a scam They keep taking $9. From my card I can't even use it the numbers aren't readable on the cash register.they keep sending me to the green dot help center it's useless.i would give this failure for honesty and not usable card.
Android
Aug 14, 2022
Give all my correct info but says it can't verify my identity so now after buying 2 cards I have to eat all them fees and just spend what I deposited on them at a store or something to vet money off cause can't use atm If it won't verify identity. I knew better than to buy a second one lol. Insanity-doing the same thing over and over and expecting different results!
Android
Aug 13, 2022
Cant actavite my card and I have money on it
Green Dot - Mobile Banking - Product Description
Enjoy a range of features across our collection of Green Dot cards including:

•  Get your pay up to 2 days early and government benefits up to 4 days early with ASAP Direct Deposit™ ¹
•  Send money & pay bills³
•  Deposit cash using the app⁴
•  Enjoy no minimum balance requirement

Additional features available across select Green Dot cards:
•  Access a free ATM network7
•  Overdraft protection up to $200 with opt-in & eligible direct deposit²
•  Earn 2% cash back on online and mobile purchases⁵
•  Save up money in the Green Dot High-Yield Savings Account and earn 2% annual interest (APY) on money in savings – 20X higher than the national average, up to a $10,000 balance!⁶

Easily manage any Green Dot Bank account at any time. This app allows you to…

•  Register/activate a new card
•  View balance and transaction history and see other account information
•  Lock/Unlock feature
•  Deposit checks from your mobile phone
•  Works with mobile payment options including Apple Pay
•  Set up account alerts
•  Access chat customer support

Want to know more? Visit GreenDot.com today.

Not a gift card. Must be 18 or older to purchase. Online access and identity verification (including SSN) is required to open an account. Mobile number or email address verification and mobile app are required to access all features. Limits may apply.  See Account Agreement for pricing, details and limits.

¹ Direct Deposit early availability depends on timing of payor’s payment instructions and fraud prevention restrictions may apply. As such, the availability or timing of early direct deposit may vary from pay period to pay period.

² Opt-in required. $15 fee may apply to each eligible purchase transaction that brings your account negative. Balance must be brought to at least $0 within 24 hours of authorization of the first transaction that overdraws your account to avoid the fee. We require immediate payment of each overdraft and overdraft fee. Overdrafts paid at our discretion, and we do not guarantee that we will authorize and pay any transaction.

³ Active personalized card required. Limits apply.

⁴ Limits apply

⁵ Cash back is earned on qualifying online and mobile purchases. Cash back cannot be used for purchases or cash withdrawals until redeemed.  Claim the cash back every 12 months of use and your account being in good standing.

⁶ Interest paid on money in the High-Yield Savings Account every 12 months based on the average daily balance of the prior 365 days, up to a maximum balance of $10,000.  Annual Percentage Yields (APYs) are accurate as of 3/8/21 and may change before or after you open an account.  Fees on your primary deposit account may reduce earnings on your savings account. The average national savings account interest rate of 0.04% is determined by the FDIC as of March 8, 2021. National rates are calculated based on a simple average of rates paid (uses annual percentage yield) by all insured depository institutions and branches for which data are available. Savings account rates are based on the $2,500 product tier. Visit https://www.fdic.gov/regulations/resources/rates/ to learn more.

⁷ Fee-free ATM access applies to in-network ATMs only. For out-of-network ATMs and bank teller withdrawals, a $3.00 fee will apply plus any additional fee charged by the ATM operator in addition to our fees.

Cards issued by Green Dot Bank, Member FDIC, pursuant to a license from Visa U.S.A., Inc.

© 2021 Green Dot Bank, Member FDIC,

Green Dot Corporation NMLS ID 914924.

Technology Privacy Statement: https://m2.greendot.com/app/help/legal/techprivacy

Terms of Use: https://m2.greendot.com/legal/tos
Want to improve your unitQ Score by 20% within 30 days?
All intellectual property rights, including trademarks and word marks, are the property of respective owners