70
fair

Greenlight Kids & Teen Banking | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
3 Points Past 7 Days
Category: Finance
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30-Day Trend
 
Poor
 
Fair
 
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Epic
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Android unitQ Score
Android User Feedback
27%
Android
49 Reports
iOS unitQ Score
iOS User Feedback
73%
iOS
131 Reports
User Feedback
73%
iOS
131 Reports
27%
Android
49 Reports
Greenlight Kids & Teen Banking - Latest Quality Issues
iOS
Apr 18, 2024
Declined - no help
We set up cards for our children. First time use we load and transfer our daughter funds for her lunch at a school excursion. Money comes out of our account. App says funds are loaded. Card is declined at the baseball stadium for $6. Called Greenlight they said we have to wait 3-4 days for funds to be available. They wouldn't override. My daughter has no lunch with her school friends embarrassed at busy stadium. Greenlight couldn't care less. Terrible !
iOS
Apr 19, 2024
Horrible!
Be aware—- terrible process for fraudulent charges. My daughters card was hacked and I called them immediately as soon as the charge was “pending” I was in the phone for a long time and assured the charge would show as declined. Two days lasted it was “posted” and money removed from the account. Of note they did decline two other charges from the same hacker. It has been several weeks and they still have not refunded the money— which was their error as I was assured they would NOT release the payment. I have spent hours between calls, emails, documentation and still nothing. For a child friendly “protected” card they are terrible!!!!!
iOS
Apr 20, 2024
UR A FINANCE APP
There is no need to add ability to track driving speed ON A FINANCE APP. Stop being extra 1 opppppppp. Its on sight 🥊🥊🥊
iOS
Apr 20, 2024
No fraud protection
My sons card has been hacked twice now. After the first time we replaced the card. Tonight is the second time, over $90 until I woke up in the middle of the night to my phone notifying me of spending in the middle of the night. There is no protection against fraud. Nothing that say oh there are numerous charges under $1 happening on the opposite side of the country in the middle of the night, maybe it's fraud!!!!! I'll be calling in the morning. I locked the card but there was only $0.40 left in the account. Thieves took over $90. There needs to be fraud detection and protection.
iOS
Apr 20, 2024
Can’t clear notifications
I've set our kids PIN numbers multiple times to activate their new cards, but every page of the app keeps showing a notification to set their pin. I've cleared them by hitting the X, and they come back as soon as I refresh or return to the page. The pin is set. Stop telling me to set it!
iOS
Apr 21, 2024
Pay for everything
I love this app but the fees seem predatory. Everything cost and there is a monthly service fee.
iOS
Apr 21, 2024
Useless
Card has been frozen since opening account, can't even activate it! Customer service is of no help either.
iOS
Apr 21, 2024
Great app
This app is so amazing I feel like I finally have freedom thank you for creating this app I also love that I can get money from doing my chores good work ,but it won't let me tap on giving any more so if there is any way to fix this please let me know
iOS
Apr 21, 2024
Worst consumer experience ever
I've been trying to set up my kids' account on their mobile for days and it's not working... For sure the worst onboarding experience I've had in the recent years with a new service/app. I can't believe basic account creation is not working. I can't and won't recommend greenlight to anyone
Greenlight Kids & Teen Banking - Product Description
Greenlight is the family online banking app¹ where you learn to earn, save, and invest together. Join 6+ million parents & kids learning about money and navigating real-world money decisions with debit cards of their own.

FAMILY MONEY MANAGEMENT.
- Receive & send money instantly. Set up direct deposit for working teens
- Kids banking¹ & teen banking¹ with flexible parent controls
- Set savings goals & earn up to 5% in rewards²
- Teens build credit and parents get up to 3% cash back³ on purchases for the whole family with Greenlight's credit card
- Keep track of chores & pay automated allowances
- Kids and teens learn investing or invest directly with approval
- Get real-time spending notifications & set spending limits with Greenlight's debit card for kids & teens
- Play the Level UpTM money game to boost financial literacy
- Unlock purchase, identity theft, & cell phone protection⁴
- Keep your family safe with location sharing, SOS alerts, crash detection⁵, & more⁵
 
TRUSTED BY:
- The New York Times: "Every conversation about money is a conversation about values waiting to happen, and these products can help inspire those discussions with your child."
- Parents Magazine: "Greenlight allows some independence for kids and teens to manage their money."
- CNBC: "The Greenlight Family Cash Card's up to 3% return on everyday purchases is extremely lucrative — whether you're a parent or not."


6+ MILLION KIDS & PARENTS SAY:
"My teen is learning to manage his own money. I wish Greenlight was around when I was a kid! I tell my friends & family about it all the time!" – Patricia A.

"I love Greenlight. As a mom of 4 kids, it makes paying allowances & spending money for trips so easy." – Samantha B.

"Traditional banks don't make it nearly as easy." – Shannon M.


PLANS FOR EVERY FAMILY.
Greenlight Core: Debit card and educational app for kids and teens to earn, save, spend, and give — plus 1% on savings² ($4.99/month)

Greenlight Max: All of Greenlight Core with 1% debit cash back, 2% on savings², protection plans, and more ($9.98/month)

Greenlight Infinity: All of Greenlight Max with 5% on savings², location sharing, crash detection, and more ($14.98/month)

FIND YOUR FAMILY'S PLAN: https://greenlight.com/plans


WE'RE HERE FOR YOU.
Get help & ask questions 24/7: https://help.greenlight.com 

Your California Privacy Rights: https://greenlight.com/privacy/#your-california-privacy-rights
Do Not Sell My information: https://greenlight.com/data-request/Greenlight

(1) Greenlight is a financial technology company, not a bank. The Greenlight app facilitates banking services through Community Federal Savings Bank, Member FDIC. The Greenlight card is issued by Community Federal Savings Bank, Member FDIC, pursuant to license by Mastercard International.
(2) To qualify, the Primary Account must be in Good Standing. See Greenlight Terms of Service for details. Subject to change at any time. 
(3) Percentage earned depends on spending during a billing cycle: Earn 3% when you spend at least $4,000, 2% when you spend at least $1,000 but less than $4,000, & 1% when you spend less than $1,000. See the Credit Rewards Terms and Conditions for details: http://greenlight.com/cardholder-terms.
(4) Provided by Virginia Surety Company, Inc., cell phone protection is not available to residents of New York.
(5) Requires mobile data or a WiFi connection, & access to sensory and motion data from cell phone to utilize family location sharing, SOS alerts & crash detection features. Messaging & data rates and other terms may apply.
(6) Available on Greenlight Infinity.

© 2023 Greenlight Investment Advisors Investment Advisors, LLC, an SEC Registered Investment Advisor provides investment advisory services to its clients. Investing involves risk and may include the loss of capital. We only use the Value of Investment within the app store screen to show how the app works. It does not represent real customer investments or accounts.
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