47
poor

GTWorld | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
2 Points Past 7 Days
Category: Finance
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
94%
Android
284 Reports
iOS unitQ Score
iOS User Feedback
6%
iOS
19 Reports
User Feedback
6%
iOS
19 Reports
94%
Android
284 Reports
GTWorld - Latest Quality Issues
Android
Aug 14, 2022
I'm unable to make transactions and I didn't even send anything today....how can an already upgraded account be having a 20k limit per day😒.....it's so annoying pls fix it
Android
Aug 14, 2022
I can't be able to see the history of my transactions. The older version is more simple than this one
Android
Aug 13, 2022
A Nice app but I can't get an OTP anymore since I updated this app it keeps showing "This function is temporarily unavailable".
Android
Aug 13, 2022
Very poor service delivery, how can u credit me for airtime after ur system reversed the transaction.
Android
Aug 13, 2022
You don't have online customer care representative even if you do they are not reachable online so one must go to your bank to solve issues which is not good at all
Android
Aug 13, 2022
Why can i log in all of a sudden,its kept saying sorry your access is blocked
Android
Aug 13, 2022
New Version very terrible, always send saying time out when sending funds
Android
Aug 13, 2022
Y can't I find wallets here, it's damn frustrating
Android
Aug 13, 2022
This app used to be a favorite of the other bank pps I use, unfortunately, it is becoming more annoying to use especially with interbank transfer which hardly goes through most of the time. Please fix these concerns to enhance better user experience.
GTWorld - Product Description
It's Banking, only Easier.
With GTWorld, you have a Mobile Banking App that is designed to cater to all that's important to you easily and seamlessly. The facial recognition feature means that you now have mobile banking App that recognizes you and adapts to how and when you want to bank.
 
Key Features:
• Login and complete your transactions using your face, fingerprint or a 4-digit PIN.
• Check your account balance; transfer money within your accounts and buy airtime; all without having to sign in.
• Turn your contacts into a beneficiary list; send money to someone using just their mobile number.
• Apply for loans and set savings target right from your phone.
• Send your Account Statements to your email or to an embassy of your choice.
 
Manage your Accounts:
• Set up a new account and view your account balance(s).
• View transaction history and search transactions
• Fx Transfers to all Banks
• Confirm and manage your cheques.
 
Payment and Bills
• Pay bills
• Transfer money to GTBank accounts and all other banks.
• Buy airtime and data for self and third party.
• Schedule and manage standing orders
 
Services
• Find GTBank ATMs and branches near you
• Block your lost or stolen card
• Get a New Card
• Get the best deals on the SME Markethub
To get started
• Click the install button.
Launch the App and input your User ID and password.
If you do not have a password you may use the the get my online banking details under the sign up module. And if you have forgotten your password, please click “Forgot Password?” on the login page to reset your password.
• At first login, you will be asked to authorize your mobile device to access the app. If this is your preferred device, please select 'Yes' and choose if you would like to create a 4-digit PIN for your banking transactions.
• If you choose to create a 4-digit PIN, you will be required to agree with the Terms of Use.
• A 6-digit secure code will be sent to your registered email address to verify your device. If you do not receive this message please generate a code from your hardware token or dial *737*7# from your registered phone number to obtain a one-time verification code. You can also call GTConnect on ‪08039003900 or ‪08029002900 for the verification code.
• Enter this code in the app and your mobile phone will be successfully verified against your account profile. Now you can start using the App. Please note that this is required only when using a device for the first time.
• If you chose to use the token as your preferred means of verifying your transactions, you will also be sent the 6-digit secure code via your registered email to verify your device for the first time. Enter this code and your mobile phone will be successfully verified against your account profile. You will then be able to start using the GTWorld with your hardware or 737 Token.
• Please note that you will be asked to select a preferred option for login and completing your transactions, from which you have the options of Password, PIN, Token, Fingerprint and Facial Recognition. You can always change your preference in settings.
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