64
poor

HealthEquity Mobile | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
14 Points Past 7 Days
Category: Finance
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
70%
Android
35 Reports
iOS unitQ Score
iOS User Feedback
30%
iOS
15 Reports
User Feedback
30%
iOS
15 Reports
70%
Android
35 Reports
HealthEquity Mobile - Latest Quality Issues
Android
May 4, 2021
Poor start ,cant log in.
iOS
May 1, 2021
Keeps crashing and freezing
Crashed Not saving providers Screen freezing Biometric login got an unknown error
Android
Apr 28, 2021
Terrible app. No button to save when you want to attach a receipt to a transaction. Incredibly long load times.
iOS
Apr 24, 2021
Save user ID doesn’t work on iOS
Even after selecting save user ID option, it again asks for user ID and pwd.
Android
Apr 22, 2021
Ever since update, app will not open, constantly force closes during loading screen. Ive tried Uninstall and reinstall, no success, im only able to view my account on the web at this point... please update
iOS
Apr 22, 2021
App is slow and keeps crashing
The first thing I'd like in an app is for it to be as fast as any other modern app and not to crash unexpectedly.
Android
Apr 22, 2021
Keeps shutting down
iOS
Apr 22, 2021
Horrible UI
The app is barely usable. Dropdowns and checkboxes are impossible to see. The font is an off white. When creating an expense, half of the time you have to close the app and re-open just to reimburse. (Using on iPhone 12 Pro)
iOS
Apr 22, 2021
Dead
App used to work but now it just locks up or crashes right after I login.
HealthEquity Mobile - Product Description
The HealthEquity mobile app is a convenient and powerful tool that gives you on-the-go access to your benefit accounts.

Features include:

·  On-the-go access and history: Access all account types wherever you go.

·  Documentation: Take a photo with your device, upload images from your gallery, or add images and PDFs from the Files app to initiate claims and payments.

·  Ability to send payments & reimbursements: Send payments to providers or reimburse yourself for out-of-pocket expenses directly from your account.

·  Ability to manage debit card transactions: Link your debit card transactions to claims and documentation.

·  Claims initiation and status viewing: View the status of claims as well as link payments and documentation to claims.

·  Investments: Manage your HSA and MSA investments including buying and selling funds, researching performance, and making trades.

·  Notifications: Receive alerts when your HealthEquity card is used.
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