68
fair
hoopla Digital unitQ Score
30 Day Average as of May 06, 2025
7 point score decrease in the last 30 days
What’s unitQ Score?
unitQ Score measures the gap between user expectations and their actual experience. It is an unbiased and proprietary machine-generated scoring algorithm that represents the percentage of a company's customers reporting a frictionless experience with their product or service.
Feedback sources:
Apps Store
Google Play
30-Day Trend
poor
fair
good
epic
Android unitQ Score
iOS unitQ Score
User Feedback
45%
iOS
297 Reports
55%
Android
359 Reports
About hoopla Digital
What is hoopla Digital?
Hoopla Digital is an app that allows users to borrow movies, music, audiobooks, ebooks, and comics from their local library digitally. It provides a convenient way to enjoy a variety of media on your devices without having to visit the library in person.
Is hoopla Digital safe?
Hoopla Digital raises safety concerns for users, particularly younger audiences. It collects personal identifiable information (PII) and shares data with third parties, which may lead to privacy issues. Additionally, the app allows interactions with untrusted users, which could expose children to risks. While it provides access to educational content, the need for better transparency and parental consent is essential for safeguarding young users.
Who owns hoopla Digital app?
The hoopla Digital app is owned by Midwest Tape, which is a family-owned company. Founded by John Eldred, Midwest Tape combines its library expertise with advanced digital services to offer hoopla Digital to libraries and their patrons.
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