54
fair

ING Bankieren | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-2 Points Past 7 Days
Category: Finance
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
78%
Android
338 Reports
iOS unitQ Score
iOS User Feedback
22%
iOS
97 Reports
User Feedback
22%
iOS
97 Reports
78%
Android
338 Reports
ING Bankieren - Latest Quality Issues
Android
Apr 23, 2024
Some apps don't work
Android
Apr 23, 2024
Unsubscribing from representatives takes far too long and is inappropriate
Android
Apr 23, 2024
Overall very satisfied with the app, but I have been having trouble confirming a payment request since the new update. There would be a bug. I hope this will be resolved soon.
Android
Apr 23, 2024
After the update, I suddenly can't make payments with the app anymore
Android
Apr 23, 2024
I can't get into my app, 8k have a new smart and have received a username and temporary password in the mail, but it doesn't work. HELP
Android
Apr 24, 2024
I received a proposal but it was deleted. What should I do? Repayment of the overpaid interest.
Android
Apr 24, 2024
Too many notifications (bloat) in the app that you can only temporarily delete and can't turn off. "Do you want to calculate your monthly expenses?" "Do you want to know what you can borrow?". Man, throw that crap out of that app, that makes it a lot slicker. Or at least let's turn it off permanently.
Android
Apr 24, 2024
Terrible to activate this app. Had my ID card scanned several times. Get a green checkmark, then you have to wait for activation from the ing itself. Takes about 10 minutes. According to the pop-up, it worked and I can now actually log in. No, I can do the whole process all over again. I just want to be able to log in via a website. Honestly, I don't trust the app anymore. But there's no other way for me to see my banking. I think my banking at ING is going to stop
Android
Apr 24, 2024
Every time they are asked, they pass on their country of residence for tax purposes. Only that doesn't work. I'm thinking about cancelling this account after 35 years.
ING Bankieren - Product Description
With the Mobile Banking App, your bank is always with you. A quick balance check, transfer to your savings or paying a bill: the app does it all. For personal and business accounts in the Netherlands.

Lots of tools and features:
• You can confirm orders with your mobile.
• Super simple transfers, withdrawal overview and scheduling of savings orders.
• Paid for your friends? Create a payment request and get your money back.
• If you want to, you can look ahead 35 days and see your future transactions.
• The app has its own daily limit, which you can set and change.
• It’s all there: you can pay, save, borrow, invest, get a credit card and even view your ING insurances.
• Want to fix something quickly? Like blocking your card or changing your address? Just do it in the app, it’s easy as pie.
 • Don’t have an ING account yet? Open one in the app. 

Are my details safe and secure in the app?
Yes, your banking is done via a secured connection. No personal details are stored on your phone or tablet. If you always use the latest version of the app, you enjoy optimal security and the latest features.

Activation only takes a moment
You don’t need much to activate the app. Just a Dutch current account at ING, access to My ING and a valid identity document. This can be a passport, an ID card from the EU, an ID card for foreign nationals, a Dutch residence permit or a driver’s license.

Please note: Dutch legislation is applicable to accounts and other products from ING
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