Quality degradation at IRS2Go  
Users report higher volume of Quality Issues than usual
51
fair

IRS2Go | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-35 Points Past 7 Days
Category: Finance
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
92%
Android
54 Reports
iOS unitQ Score
iOS User Feedback
8%
iOS
5 Reports
User Feedback
8%
iOS
5 Reports
92%
Android
54 Reports
IRS2Go - Latest Quality Issues
Android
Apr 8, 2024
Can't do anything with it. Just cj refund and pay. Unimpressed!
Android
Apr 11, 2024
I filed my taxes for 2023 and they took all my money
Android
Apr 12, 2024
The app is not properly telling the timeline of when the refund is approved and sent.
Android
Apr 16, 2024
Says that it will update whether or not your refund is approved or denied. It does not. Absolute waste of time using this app.
Android
Apr 16, 2024
Did not help
Android
Apr 19, 2024
Never got my stimulus check after I reported that I had lost it. And they ran a tracer and said that they would and had issue me another one. And I've called them and called staying on hold for hours and still...have not gotten it.
Android
Apr 20, 2024
I am absolutely devastated. I made two payments, in Aug and Sept 2023, through this app. At the time, like a total fool, I did not look for a confirmation number. I saw the amounts had been debited and I marked down that those tax payments had been paid. Fast forward to 3 weeks ago, and I received a letter from the IRS saying I owed taxes. When I called, they told me they never received these 2 payments. My bank is currently investigating, but I stand to have lost nearly 6k over this. Terrible!!
Android
Apr 20, 2024
It keeps saying error on my stuff I sent in my taxes in the mail why is t it showing up yet I sent it in March 16. Can someone help me out
Android
Apr 21, 2024
Not that useful. Same information on website. No way to see what you owe, or if you owe anything. Without ID, you can't find out on their website.
IRS2Go - Product Description
Check your refund status, make a payment, find free tax preparation assistance, sign up for helpful tax tips, generate a login security code, and follow the latest news from the IRS - all in the latest version of IRS2Go.

Download IRS2Go and connect with the IRS whenever you want, wherever you are.

IRS2Go is the official app of the Internal Revenue Service.
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