Quality degradation at Jerry: Car Insurance Savings  
Users report higher volume of Quality Issues than usual
88
good

Jerry: Car Insurance Savings | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-7 Points Past 7 Days
Category: Finance
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30-Day Trend
 
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Android unitQ Score
Android User Feedback
31%
Android
149 Reports
iOS unitQ Score
iOS User Feedback
69%
iOS
328 Reports
User Feedback
69%
iOS
328 Reports
31%
Android
149 Reports
Jerry: Car Insurance Savings - Latest Quality Issues
Android
Oct 19, 2021
Customer Service!! If I could ever reach them. I have been on the phone for 20 minutes already and callbacks never happen. Like how hard is it to answer the phone. So far really bad.
Android
Oct 18, 2021
To earlier to tell , they have been processing my policy forever.... Come on guys !
iOS
Oct 17, 2021
Not impressed
They have a text option to ask questions. Unfortunately no one ever answered me. I was skeptical of the low price so I called my current insurance agent and they said they could get me the same price if I didn't have any points on my driving record. So Jerry didn't include that in my quote so I would have switched only to get a price increase after 6 months. I won't use this app again
iOS
Oct 17, 2021
CS is overworked
Takes forever to get a response since customer service is understaffed. Got a call back after 4 hours today, could you imagine if I had waited in hold? Ridiculous.
iOS
Oct 16, 2021
Definitely worth it.
Definitely worth it. Hate the process of finding insurance and this made it easy with little effort needed. The only thing I wish was better was the time expectation. After filling out my info and choosing the policy I wanted, the app told me it should only take a few hours to for a rep to complete the purchase. Ended up being next business day. Not a big deal it still got done first thing the following morning, but I wish the app set a more realistic expectation.
Android
Oct 16, 2021
I had a great experience first time on the app. Now I can't get it to open. I know it's not a signal thing. I have wifi. Looking for a different insurance and I cant get the app to open. I left it in for over an HR and still nothing.
iOS
Oct 16, 2021
SCAM- BEWARE
I thought this place was the greatest thing and I was wrong. I paid for my 6 month policy in full and 5 months later I receive a letter in the mail for a balance and 4 days to pay before my insurance gets cut. So I call the insurance company and they said that Jerry bundled home owner discount in the original 6 month policy (without my knowledge! I'm not a home owner, I would never sign up for this, I obviously cannot provide documents!) so I explained to the lady I'm not a home owner, I've always rented and they said I need to speak to Jerry. So I call them and this is what was told to me verbatim (I'm a court reporter, this is my job to capture every word!!) “I know we bundled the home owner discount in, why do you think your 6 month was so cheap? It's your responsibility to remove the home owner discount when you signed your document. But that's not our problem, you have to pay.” So I told them, why would you sign me up for home owner discount if I never told you I'm a home owner?! And she said, “Because it's cheaper.” To which I then said yeah, if you're a home owner!!! Now I have to pay them the difference without the home owner discount so how is it cheaper? I'm still paying!! And she said “Well, I know it's not reasonable, but it was a cheap policy at initial sign up.” These people are scammers! They bundle things in to get you to sign up then say screw you when you come to realize that everything is a lie but they leave you with the bill. I wrote this review because I don't want anyone to have to deal with this. Car insurance and brokers are already such a hassle and no one likes to deal with it, but these people take the cake. I've never experience this with any other broke before because common sense would say a renter doesn't get home owner discount! Please beware!!!
Android
Oct 15, 2021
Scam alert!!! My original quote was low, then my "finalized" quote doubled... Then after I gave them the debit card info I got a text that the price had changed... It doubled again!! It ended up being more than I'm paying now! They better not charge me a penny!!! I replied with NO and Cancel! Then deleted the app!
Android
Oct 15, 2021
Every quite is much higher than what I'm paying. Even Geico quote was $85 higher.
Jerry: Car Insurance Savings - Product Description
Jerry (formerly Jerry.ai) is the fastest way to compare and buy car insurance.

In less than 45 seconds, Jerry compares car insurance quotes from more than 45 name-brand carriers. If you find savings and decide to switch, we'll handle all the paperwork. We'll even cancel your old policy for you. You don’t need to talk to humans unless you want to. No pushy sales people. No endless phone calls with agents. Just answer a few simple questions and Jerry takes care of the rest.

With Jerry doing the shopping, customers can trust they’ll always get the best rate. On average, our customers save $800 on annual car insurance premiums. Customers also bundle with home and renters insurance for even more savings.

And we'll keep working for you. Jerry automatically re-shops for the best rates for you every six months and will let you know if we can find you an even better deal. With Jerry, you'll keep saving on insurance for years to come.

Follow these simple steps to use Jerry to compare and buy car insurance now:
1. Download the Jerry app
2. Take 45 seconds to sign up
3. Let Jerry find you the best rates for the insurance coverage you need!

If you need support before or after you buy your policy, Jerry's customer service team is available by phone or text for one-on-one support.

Our customers rave about their experience. That’s why Jerry is the #1 rated and most downloaded app in the category. Check out a few of our most recent reviews:

“Jerry found us car insurance that matches 100% to my old coverage with Geico for so much cheaper!
An even better thing with Jerry, they switch your coverage for you, cancel your current coverage (if switching), all at the tap of a button from my phone!” -Kayla.H2019
 
“I chose a full coverage policy with nationwide through them and they did the work. Began this new policy and ended my old Root insurance policy and it’s saving me almost $70 a month. Definitely recommend.” -LishWish

Jerry (formerly Jerry.ai) is a licensed insurance broker in all 50 states. Learn more at https://getjerry.com/
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