52
fair
Kaiser Permanente unitQ Score
30 Day Average as of May 06, 2025
1 point score increase in the last 30 days
What’s unitQ Score?
unitQ Score measures the gap between user expectations and their actual experience. It is an unbiased and proprietary machine-generated scoring algorithm that represents the percentage of a company's customers reporting a frictionless experience with their product or service.
Feedback sources:
Apps Store
Google Play
30-Day Trend
poor
fair
good
epic
Android unitQ Score
iOS unitQ Score
User Feedback
49%
iOS
168 Reports
51%
Android
173 Reports
About Kaiser Permanente
What is Kaiser Permanente?
The Kaiser Permanente app is a mobile application that allows members to manage their healthcare from their smartphones. With this app, you can schedule appointments, refill prescriptions, and access your health information anytime, anywhere.
Is Kaiser Permanente safe?
The Kaiser Permanente app provides secure access to health information and adheres to HIPAA regulations, offering a degree of safety for users, including younger audiences. However, it collects data like IP addresses and location, raising privacy concerns, particularly as it does not control third-party apps where this data could be shared. Users should be aware of the potential risks involved in sharing personal health information.
Who owns Kaiser Permanente app?
The Kaiser Permanente app is owned by Kaiser Foundation Health Plan, Inc. This organization manages the app along with its health services under the brand Kaiser Permanente.
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