KeyBank Mobile
KeyBank Mobile at a glanceKeyBank Mobile (Finance) has a unitQ Score of 47 out of 100, rated poor, as the 30-day average on Nov 9, 2026, up 6 points from 41 in the previous 30 days. The score draws on 133 user feedback reports from the App Store and Google Play in the last 30 days. Top feedback themes: Difficult to Navigate UI, Device Not Compatible and Force Closing Or Crashing.
What’s unitQ Score? unitQ Score measures the gap between user expectations and their actual experience. It is an unbiased and proprietary machine-generated scoring algorithm that represents the percentage of a company's customers reporting a frictionless experience with their product or service.
unitQ Score 30 Day Average as of Nov 09, 2026 6 point score increase in the last 30 days
30-Day Trend
User Feedback
- iOS
- 47 % 63 Reports
- Android
- 53 % 70 Reports
Compared with similar apps
Citi Mobile89
Dave - Banking For Humans81
Robinhood77- Robinhood: Invest. Save. Earn.77
Cash App74
Chime71
Capital One Mobile68
Coinbase Buy & sell Bitcoin53
KeyBank Mobile47
Rocket Money42
PayPal: Mobile Cash38
Top feedback themes
- ApplicationUser InterfaceDifficult to Navigate UI
- ApplicationStabilityDevice Not Compatible
- ApplicationStabilityForce Closing Or Crashing
- ApplicationStabilityFails To Launch
- ApplicationLoginCan't Log In
About KeyBank Mobile
What is KeyBank Mobile?
The KeyBank Mobile app is a banking application that allows users to manage their accounts and perform transactions directly from their smartphones. With this app, users can check balances, pay bills, and transfer money easily and securely.
Is KeyBank Mobile safe?
The KeyBank Mobile app is designed with safety measures, such as requiring a user ID and password, and a secure connection for accessing banking details. However, it collects personal data, which might raise privacy concerns, especially for younger users. Users should be aware of potential risks like unauthorized access if their device is lost. Overall, while it has solid security features, users need to remain vigilant about privacy settings and data practices.
Who owns KeyBank Mobile app?
The KeyBank Mobile app is owned by KeyBank, which is a subsidiary of KeyCorp. KeyCorp operates various banking and financial services, making KeyBank a significant part of their business.