40
poor

KeyBank Mobile Banking | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
8 Points Past 7 Days
Category: Finance
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
72%
Android
86 Reports
iOS unitQ Score
iOS User Feedback
28%
iOS
34 Reports
User Feedback
28%
iOS
34 Reports
72%
Android
86 Reports
KeyBank Mobile Banking - Latest Quality Issues
Android
Apr 22, 2024
It's been terrible lately... An unavailable message appears when trying to open.
Android
Apr 22, 2024
Banking is good app is horrible will not open
Android
Apr 23, 2024
Always down, either system error or maintenance.
Android
Apr 23, 2024
App doesn't run great but I like the bank!!
Android
Apr 24, 2024
no quick view any more. App is no longer as useful
Android
Apr 24, 2024
muy bien solo que, no tiene opción para usarlo en español, con eso estaría genial very good only, It does not have the option to use in Spanish, that would be great
Android
Apr 24, 2024
I deposit my check and this time it did not give me $100.00 immediately
Android
Apr 25, 2024
I deposited a check yesterday and its still haven't been cleared. this bank is terrible
Android
Apr 25, 2024
Not easy to connect
KeyBank Mobile Banking - Product Description
Take control of your money and bank the way you want to bank – anytime, anywhere. The KeyBank mobile banking app is free, fast, and secure with features that are streamlined for today’s on-the-go world:

• Easily transfer funds between bank accounts
• Pay bills
• Send money to friends and family
• Open a checking or savings account
• Deposit checks on the app
• Monitor and manage bank accounts and cards
• View KeyBank credit card rewards points

Safe and Secure Online Banking
 
Confidently use the KeyBank mobile banking app without compromising your personal banking information. It’s backed with a multitude of safety and security features, including:

• Same high-level security used for KeyBank Online Banking
• User ID and password required to access banking app†
• Secure connection to view banking account and transaction details
• No banking information is stored on your device to minimize risk if your mobile phone or tablet is lost or stolen

Convenient Banking on the Go
 
Easily manage your personal finances when and where it’s most convenient for you and your schedule. With the KeyBank mobile banking app, you can:

• View account balances and recent transactions with one swipe using QuickView
• Deposit checks right from your mobile device without having to visit a KeyBank branch or ATM
• Transfer funds between your KeyBank checking and savings accounts
• Open an account right from your mobile device
• Search and view your banking transaction history for the last 90 days
• Access your KeyBank account statements and tax forms
• Review and manage scheduled Online Bill Pay payments and transfers
• Send money to existing payees and add new payees
• Search for KeyBank branch and ATM locations


Personalized Mobile Banking Settings
 
Customize your in-app experience for your unique needs and preferences with account settings and seamless access to the KeyBank features and products you use:

• Add a profile picture
• Set up fingerprint or face ID sign in capabilities
• Manage and edit account alerts
• Access your credit card Reward Points balance


Connect with KeyBank
 
Please call 1-800-539-1539 if you have questions about the mobile banking app or need additional help or support.
 
Follow KeyBank on social media:

• Twitter: twitter.com/keybank
• Facebook: facebook.com/keybank
• LinkedIn: linkedin.com/company/keybank/
• YouTube: youtube.com/user/keybankcommunity/
• Instagram: instagram.com/keybank/


Important Disclosures
† Anyone can download, but you must be enrolled in KeyBank Online Banking to use the app.

IPhone® and iPod® touch are registered trademarks of Apple Inc. All rights reserved

©2023 KeyCorp. Member FDIC.
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