60
fair

Klarna | Shop now. Pay later. | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
4 Points Past 7 Days
Category: Shopping
Work at Klarna Bank AB? Unlock additional insights
30-Day Trend
 
Poor
 
Fair
 
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Epic
Work at Klarna Bank AB? Unlock additional insights
Android unitQ Score
Android User Feedback
78%
Android
1273 Reports
iOS unitQ Score
iOS User Feedback
22%
iOS
355 Reports
User Feedback
22%
iOS
355 Reports
78%
Android
1273 Reports
Klarna | Shop now. Pay later. - Latest Quality Issues
Android
Apr 24, 2024
Products advertised have not been inspected. And apparently no "opportunity"/willingness to sort it out!
Android
Apr 24, 2024
The worst application I have seen in my life, customer service is always stalling, I called 10 times, they transfer it from employee to employee, they are not even interested, I was able to pay 2 times, I couldn't do it after rechnungla, it always gives an error, I can't order it for 2 months.....
Android
Apr 24, 2024
customers mean nothing to them 5 months contacting Customer service doing all they suggest, they say it's a shame, but u simply can't use Klarna anymore, we just don't know why! seriously? just like that? all my data is correct, I pay on time, have been using it for years. All that changed is I moved house. suddenly I can no longer order. and no one can tell me why? very frustrating & unjust.. worthless being send from pillar to post, nothing works, and they just say well to bad. Fix this!!
Android
Apr 24, 2024
Had Nothing but Trouble with this App, it say's You can shop hassle free but all I've had is hassle after hassle. Useless app
Android
Apr 24, 2024
For a while it went well but then they make you pay more in the first installment I talked to an agent and they tell me that they don't know that they can't do anything paying my fees always and to the date they ask you it's a shame but I'm going to uninstall it
Android
Apr 24, 2024
Broken id process
Android
Apr 24, 2024
This app is getting worse and worse, before I really liked it, now it won't let me make my purchases
Android
Apr 24, 2024
I've been trying to buy for more than 1 month and I haven't been able to because it asks to verify the account, I open the chat to ask for help and they don't help at all and they leave me in the same very bad klarna was one of the best apps
Android
Apr 24, 2024
App is glitchy and won't allow you to move forward literally. It keeps you on the same screen no matter how many times you try to move forward. Using this service helps when you're in a bind, but the fact it decides when to work and not work makes it feel pointless to use....
Klarna | Shop now. Pay later. - Product Description
SHOP NOW. PAY LATER.
When you shop in the Klarna app, you can split the cost of your purchase from any online store into 4 smaller, interest-free payments. And it works just as easily in-store, with Apple Pay. So you can get what you love today and pay later.

NEW DEALS EVERY DAY.
Shop and save money with exclusive deals and discounts from all over the world, right in the Klarna app. Find a deal you like, claim it with a simple tap. And check back in tomorrow – we add new shopping offers all the time.

UNLOCK A $5 WELCOME REWARD.
Join Klarna’s rewards club and get rewarded for all your shopping. Sign up for free in the Klarna app and unlock a $5 welcome reward after just 1 complete payment.

TRACK ALL YOUR DELIVERIES.
Get live updates with delivery times, pickup codes, and even photos of a pickup point to help guide the way. So go ahead and follow that truck, from purchase to pick up in the Klarna app.

GET PRICE DROP ALERTS.
Save items in Collections and never pay full price again. Each time you save an item, an automatic price drop alert is set. That way, when the price drops you will know. You can also share your Collections with family and friends.

PERSONALIZED INSPIRATION.
In Klarna’s Inspiration feed, you’ll find carefully curated suggestions for deals, product collections, complete looks, and editorials tailored to your shopping. It doesn’t matter if you love fashion, beauty, tech, or whatever – we’ve got something for you.

INCREASE YOUR SPENDING LIMIT.
The more you shop and pay later in 4 installments with Klarna and pay back on time, the more purchasing power you unlock which allows you to spend more. And, you'll also gain access to even more exclusive deals and offers!

HASSLE-FREE RETURNS. 
Need to send something back? Report a return right in the app. We’ll pause your purchase so you don’t have to pay in the meantime.

MANAGE YOUR PAYMENTS.
Pay later without surprises. When you shop with Klarna, you get a complete overview of all your purchases and finances. And you can even make early payments or extend your due date.

INSTANT SHOPPING CONFIRMATION.
No one likes to wait. When you buy something through the Klarna app, you'll see your purchase just seconds after you place your order.

24/7 CUSTOMER SERVICE. Get round-the-clock service whenever you need it using our chat right in the Klarna app. Try smoooth shopping in the Klarna app. It’s shopping like a VIP. Without an annual fee.

// CA resident loans made or arranged pursuant to a California Financing Law license. //
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