Quality degradation at KrakenPro  
Users report higher volume of Quality Issues than usual
53
fair

KrakenPro | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-11 Points Past 7 Days
Category: Finance
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
70%
Android
176 Reports
iOS unitQ Score
iOS User Feedback
30%
iOS
76 Reports
User Feedback
30%
iOS
76 Reports
70%
Android
176 Reports
KrakenPro - Latest Quality Issues
iOS
Apr 19, 2024
Trying to verify and only gives failures
I've been trying to pass the data you ask for for about 2 weeks or more and there's no way and on top of that this morning when you allow me to continue with the requirements they block me in such a way that I can't access anything or the support service! Solution please and fast if it can be ! You are playing with people's money!
iOS
Apr 21, 2024
Swallowed 22% of my fund
When an error in transaction occurred due to fault of the company. Stating there's a fee for refund, 22% of my holdings was taken as a transaction charge 🫠 I will not be returning. Thanks.
Android
Apr 21, 2024
Too slow in everything
Android
Apr 21, 2024
The truth is that I thought it was a good application, I am trying to enter a week ago I asked for help and nothing was solved
iOS
Apr 22, 2024
Cant get into account for months
I have not been able to be in my account for months! Everytime I log on, a screen pops up with that my documents will be evaluated, even though im a member for 6 years. I cant get acces to my account and client service isn't helping me. Please do something about it, my username is masvanurk
Android
Apr 23, 2024
Overall the best platform I've used for crypto trading, only issue is setting a 2FA security for withdrawals, for whatever reason it doesn't recognize the 2FA I set up
Android
Apr 23, 2024
Wow, I do not understand what is going on with the new UI. The last version of the app was much more informative and easy to use. I used to know what currencies are hot and cold. That doesn't exist anymore. My favorites folder used to have more currencies, now that's gone.
Android
Apr 24, 2024
Samsung Note20U 5G still can't be opened, it has always been a blue logo interface. The latest version. Restarted.
Android
Apr 24, 2024
I can't open the app at all, and I'm stuck on the first page all the time
KrakenPro - Product Description
Kraken Pro delivers all the security and features you love about the Kraken Exchange, now in a beautiful, mobile-first design for advanced crypto trading on the go.

WHY CHOOSE KRAKEN?
Fees as low as 0% 
Consistently rated the most secure exchange by 3rd parties
30+ cryptocurrencies to choose from
24/7/365 global customer support
Advanced trading tools with an easy-to-use interface
Deep liquidity across all markets

100+ LIVE CRYPTO MARKETS
Blazing fast websockets, real-time price updates
Multiple charting and order book display options
Intuitive depth chart and recent trade history
Colorized sparklines and change% over time for each currency

ADVANCED TRADING FEATURES
Go long or short on 8 different cryptocurrencies up to 5x with margin trading
Open and close your positions in bulk with just a few taps
Advanced order types and conditional close parameters to automatically set a stop loss or take profit on any position
Set start and expiry times to customize when your orders are placed or cancelled
Custom fee payment options allow you to pay in fiat or crypto for each order

ORDER, TRADE AND FUNDING HISTORY
Complete history of all orders, trades, positions, deposits and withdrawals
Visualize your past trades or current open orders directly on the chart
View current balances for each asset, in your preferred quote currency 

USABILITY AND DESIGN
Built by traders, for traders -- with a mobile-first design aesthetic
Elegant market selection via interactive base currency modules
Extensive testing to achieve highly intuitive navigation and info architecture
Sets a new standard in simplicity of design for such advanced trading functionality

CRYPTOCURRENCY SELECTION
With 100+ cryptocurrency markets to choose from, we have one of the largest selections of assets to buy, sell and trade, including:

Bitcoin (BTC/XBT), Ethereum (ETH), Ripple (XRP), Litecoin (LTC), Dogecoin (DOGE/XDG), Tether (USDT), Bitcoin Cash (BCH), Monero (XMR), Dash (DASH), Siacoin (SC), Chainlink (LINK), Cosmos (ATOM), EOS (EOS), Tezos (XTZ), Zcash (ZEC), Stellar (XLM), Ethereum Classic (ETC), QTUM (QTUM), Basic Attention Token (BAT), Cardano (ADA), Waves (WAVES), ICON (ICX), Gnosis (GNO), Dai (DAI), WaterMelon (MLN), Nano (NANO), Augur (REP), Lisk (LSK), PAX Gold (PAXG), OmiseGo (OMG)
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