75
fair

Kraken Pro | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-5 Points Past 7 Days
Category: Finance
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
56%
Android
683 Reports
iOS unitQ Score
iOS User Feedback
44%
iOS
539 Reports
User Feedback
44%
iOS
539 Reports
56%
Android
683 Reports
Kraken Pro - Latest Quality Issues
Android
May 6, 2021
Easy to take care of. Interface ok. lacks a screen that clearly shows the purchase values and current values. But we manage easy all the same. Top customer service.
Android
May 6, 2021
For anyone in Canada, there are other services that would benefit you in the meantime , I see how this app could be useful but the delays in transactions are a huge determent ,security services seem to be pretty good , BUT Canadian currency is hardly usable when its deposited in your account , you are only able to buy ethereum and BTC , you can do conversion only when buying directly with a debit or credit card which will allow you to purchase other crypto tokens Recommend cryptodotcom
Android
May 6, 2021
I enjoy using the app as a solid daily reference point.. the trading is easy to use and not too hard to understand, but it does crash sometimes and doesn't load correctly.. not a big deal, personally, I leave most of the important time I spend with charts on my pc.
Android
May 6, 2021
Worst customer service, could not find my address to authentify, was told that GSL was enabled, even when was disabled could not find, I'm asking something they answer something else
Android
May 6, 2021
WARNING!!! Scam alert! If you transfer to Kraken and do not meet their threshold, they keep your crypo UNTIL you transfer more. You CANNOT buy more or do ANYTHING unless you transfer more from an outside source. Very deceptive. See below. ------------------------------------- Hello Sean, Thank you for contacting Kraken support! The minimum requirement for ETH deposits is 0.05 ETH, as stated on the ETH deposit page. We set this minimum limit due to the cost (transaction fees) of moving the funds from your deposit address into our primary wallet. To have your funds credited, you will need to send another transfer to the same deposit address to satisfy the 0.05 ETH minimum requirement. For example, if the first deposit was 0.02 ETH, please then send at least 0.03 ETH (excluding transaction fee) to the same address. Once the balance of ETH in your deposit address has reached 0.05 ETH, both deposits will be credited to your account in a single transfer. Please note that purchasing ETH on your Kraken account doesn't add additional funds to your deposit address. Also, it is impossible to cancel or return the first deposit. But there is no time limit in which you need to reach the deposit minimum. We appreciate your understanding in this matter. Please let us know if you have any questions. Warm Regards, Marlon Client Engagement
Android
May 5, 2021
If you want to buy any dogecoin it goes through an annoying verification process and still didn't work
Android
May 5, 2021
Kraken has held $13,000 in my bitcoin for over 2 weeks now. It will not post to my account and they are not sending the transaction back to coinbase. Their team says they are working on it but have not sent me any progress. This is entirely unacceptable and frankly criminal. Return my funds to me.
Android
May 5, 2021
The app is very intuitive and makes trading easy. However, you can't see your gains/losses per crypto. You can only see you current crypto value. Hard to see how much money you've made
Android
May 5, 2021
Not supported in New York State. Doesn't say this anywhere during the account creation process. Wasted a lot of time in the verification process.
Kraken Pro - Product Description
Kraken Pro delivers all the security and features you love about the Kraken Exchange, now in a beautiful, mobile-first design for advanced crypto trading on the go.

WHY CHOOSE KRAKEN?
Fees as low as 0% 
Consistently rated the most secure exchange by 3rd parties
30+ cryptocurrencies to choose from
24/7/365 global customer support
Advanced trading tools with an easy-to-use interface
Deep liquidity across all markets

100+ LIVE CRYPTO MARKETS
Blazing fast websockets, real-time price updates
Multiple charting and order book display options
Intuitive depth chart and recent trade history
Colorized sparklines and change% over time for each currency

ADVANCED TRADING FEATURES
Go long or short on 8 different cryptocurrencies up to 5x with margin trading
Open and close your positions in bulk with just a few taps
Advanced order types and conditional close parameters to automatically set a stop loss or take profit on any position
Set start and expiry times to customize when your orders are placed or cancelled
Custom fee payment options allow you to pay in fiat or crypto for each order

ORDER, TRADE AND FUNDING HISTORY
Complete history of all orders, trades, positions, deposits and withdrawals
Visualize your past trades or current open orders directly on the chart
View current balances for each asset, in your preferred quote currency 

USABILITY AND DESIGN
Built by traders, for traders -- with a mobile-first design aesthetic
Elegant market selection via interactive base currency modules
Extensive testing to achieve highly intuitive navigation and info architecture
Sets a new standard in simplicity of design for such advanced trading functionality

CRYPTOCURRENCY SELECTION
With 100+ cryptocurrency markets to choose from, we have one of the largest selections of assets to buy, sell and trade, including:

Bitcoin (BTC/XBT), Ethereum (ETH), Ripple (XRP), Litecoin (LTC), Dogecoin (DOGE/XDG), Tether (USDT), Bitcoin Cash (BCH), Monero (XMR), Dash (DASH), Siacoin (SC), Chainlink (LINK), Cosmos (ATOM), EOS (EOS), Tezos (XTZ), Zcash (ZEC), Stellar (XLM), Ethereum Classic (ETC), QTUM (QTUM), Basic Attention Token (BAT), Cardano (ADA), Waves (WAVES), ICON (ICX), Gnosis (GNO), Dai (DAI), WaterMelon (MLN), Nano (NANO), Augur (REP), Lisk (LSK), PAX Gold (PAXG), OmiseGo (OMG)
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