Quality degradation at Kuda - Free Mobile Banking  
Users report higher volume of Quality Issues than usual
78
fair

Kuda - Free Mobile Banking | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-15 Points Past 7 Days
Category: Finance
Work at KUDA MICROFINANCE BANK LIMITED? Unlock additional insights
30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
97%
Android
3716 Reports
iOS unitQ Score
iOS User Feedback
3%
iOS
105 Reports
User Feedback
3%
iOS
105 Reports
97%
Android
3716 Reports
Kuda - Free Mobile Banking - Latest Quality Issues
Android
Oct 24, 2021
That's how Nigeria is, they will start with something fine and later introduce the other side of them. I started with Kuda bank one the first to collect the card use it, withdrawal 3 times as i can remember... But they introduced charges even on card and transfer, i was shocked. Told myself never to use kuda again, even opay has joined suit. They are never consistent.
iOS
Oct 24, 2021
Update
I downloaded this app ,start Registration before I could finish it I was told to update the app. I don't get it? Why? Newly downloaded app!
iOS
Oct 23, 2021
Difficult to register
Why does it keep saying i need to download the latest version before i can sign up… i have downloaded it twice already..
Android
Oct 23, 2021
I should have given 5star but why would a banking company have issues of transaction, what if there's an urgent need for the money
Android
Oct 23, 2021
I just opened d account.....I can't complete the registration process.....it doesn't work especially d part of d pin ...... stupid app
Android
Oct 23, 2021
An app that takes forever to complete a bill payment please upgrade on this
Android
Oct 23, 2021
Your customer care service is sub zero. It is unacceptable for a bank of your status. When at critical moments customer care is unreachable and the emails are not replied for over three days now, I have to stop recommending you guys.
Android
Oct 23, 2021
"Set a 4 digit pin for confirming transactions" After this step, during registration, it won't show done so as to continue with the next step. Why?
Android
Oct 23, 2021
😠😠 Have already done everything buh still it's nt loading to the main dashboard
Kuda - Free Mobile Banking - Product Description
This is Kuda, the free digital bank with a microfinance banking license from the Central Bank of Nigeria.

Kuda helps you save more money and take control of your finances. 


WHY CHOOSE KUDA?
• Open an account in minutes, free of charge.
• Kuda is free to use, with monthly transfers, debit and credit alerts, and cash withdrawals from thousands of ATMs across Nigeria all at no cost.
• Save and plan easily with Kuda’s saving and budgeting features.
• Keep your money safe as it grows.


OPEN AN ACCOUNT FREE OF CHARGE
At Kuda, we know what a hassle it can be to get your finances in order. Every naira counts, so we don’t charge you for card maintenance or account maintenance. We'll even deliver a free debit card to you, free of charge.

Everything happens on your Kuda app, no need for paperwork.


ENJOY THE FREE PERKS OF KUDA
Sending money shouldn’t cost you more money. We'll give you up to 25 free transfers to other banks every month, and extra transfers cost only 10 naira each.

Withdraw cash from thousands of ATMs across Nigeria, all free of charge. 

Even alerts are free on Kuda.


WATCH YOUR MONEY GROW
Kuda helps you plan your finances and save for your future.

Use our Budget tool to take control of your spending, then set a percentage to save automatically and watch your money grow.

We'll reward your good saving pattern with up to 15% annual interest on your savings, so your money keeps making money.


KEEP YOUR MONEY IN SAFE HANDS
We know debit cards go missing sometimes. That's why you can block your card on the app (and unblock it if you find it).

Need more help? Chat with us on the app or send a message to help@kudabank.com whenever.


READY TO SWITCH?
Move to  Kuda in 3 easy steps:
• Open your account: Download the app and sign up.
• Add money to your account: Add a debit card, send money to your Kuda account from another bank’s app or through internet banking, send money by USSD or deposit cash at our partner banks.
• Request your Kuda Card: Request your card on the app and we’ll deliver it to your Nigerian address in good time.

For more information about Kuda, please go to help.kudabank.com.

Spend smarter, save better and get the most out of your money with Kuda.

Download Kuda now.
Want to improve your unitQ Score by 20% within 30 days?
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