69
fair

Liberty Mutual Mobile | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
7 Points Past 7 Days
Category: Finance
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
92%
Android
78 Reports
iOS unitQ Score
iOS User Feedback
8%
iOS
7 Reports
User Feedback
8%
iOS
7 Reports
92%
Android
78 Reports
Liberty Mutual Mobile - Latest Quality Issues
Android
Mar 9, 2024
Doesn't work 3/8/24 something went wrong. Really?
Android
Mar 10, 2024
Doesn't open
Android
Mar 10, 2024
Horrible company. Did a roof inspection and never got on my roof to deny me.
Android
Mar 11, 2024
Application has bugs and logging in results and redirects back to login page after a few flickers. I need access to my Liberty Account. Please fix the issues, thank you.
Android
Mar 12, 2024
Imagine stopping in a parking lot to check navigation and getting a distracted driving ding on your insurance bill.
Android
Mar 13, 2024
This app doesn't work at all need to improve this app
Android
Mar 14, 2024
Ran into a snag on the app, which confused me, attempting to remove a vehicle from my auto insurance. The app is good for checking your coverage and payments.
Android
Mar 14, 2024
Ok so how about this ,i dropped that policy months ago so if you are taking funds out of my bank then you are steaking from me ,i eill csll my bank tomorrow morning to find out if you have taken money out and if so then we have a problem, yes i do have coverage for my motorcycle and home but NOT AUTO
iOS
Mar 18, 2024
Loyal customer gets dumped by Liberty Mutual
I have been with Liberty my entire adult life, over 30 years. I pay on time every time and somehow missed the alerts for my property renewal in Feb and I am cancelled without the possibility of reinstatement. Horrible treatment of a loyal customer who tells everyone who ask how great Liberty is. Extremely disappointing
Liberty Mutual Mobile - Product Description
Get the Liberty Mutual mobile app, your one-stop insurance resource. Log in fast and securely with Touch ID or Face ID. Access ID cards with one touch. Manage your policy or claim from anywhere, at any time. You can even get rewarded for safe driving. 

WE’RE HERE FOR WHAT YOU NEED 

Take care of what’s important, quickly and easily. 

- Access ID cards and save them to your Apple Wallet 
- Get to know your coverages and receive customized recommendations 
- Save money with our safe driving program (in most states) 
- Sign up for paperless billing, Autopay, and push notifications 
- Add drivers, update mortgage lenders, and make other policy changes  
- Access and electronically sign important documents 
- Get the help you need with chat
- Save money with our safe driving program (in most states)

WE’RE HERE WHEN YOU NEED IT MOST 

Find on-the-go help in the moments that matter.  

- Tap to call for Roadside Assistance 
- File a claim and get real-time status updates 
- Upload pictures of damage and get a repair estimate quickly 
- Schedule a damage review or request a rental vehicle 
- View estimates, track repairs, and review claims payments
Want to improve your unitQ Score by 20% within 30 days?
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