Liberty Mutual
Liberty Mutual at a glanceLiberty Mutual (Finance) has a unitQ Score of 46 out of 100, rated poor, as the 30-day average on Nov 9, 2026, down 5 points from 51 in the previous 30 days. The score draws on 124 user feedback reports from the App Store and Google Play in the last 30 days. Top feedback themes: Difficult to Navigate UI, Unsatisfactory Behavior and Location Incorrect.
What’s unitQ Score? unitQ Score measures the gap between user expectations and their actual experience. It is an unbiased and proprietary machine-generated scoring algorithm that represents the percentage of a company's customers reporting a frictionless experience with their product or service.
unitQ Score 30 Day Average as of Nov 09, 2026 5 point score decrease in the last 30 days
30-Day Trend
User Feedback
- iOS
- 21 % 26 Reports
- Android
- 79 % 98 Reports
Compared with similar apps
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Robinhood77- Robinhood: Invest. Save. Earn.77
Cash App74
Chime71
Capital One Mobile68
Coinbase Buy & sell Bitcoin53
Liberty Mutual46
Rocket Money42
PayPal: Mobile Cash38
Top feedback themes
- ApplicationUser InterfaceDifficult to Navigate UI
- Customer Support & SuccessConductUnsatisfactory Behavior
- ApplicationLocationLocation Incorrect
- ApplicationStabilitySlow Performance
- Customer Support & SuccessContactCan't Contact Customer Support
About Liberty Mutual
What is Liberty Mutual?
The Liberty Mutual app is a mobile application that allows users to manage their insurance policies conveniently. With this app, you can easily pay bills, file claims, and get help when you need it, all from your smartphone.
Is Liberty Mutual safe?
The Liberty Mutual app provides useful features like tracking safe driving habits, which can benefit users. However, users, especially younger audiences, should be aware that the app collects personal driving data and may retain it indefinitely for underwriting and research purposes. Despite promises not to sell this data, privacy concerns remain, making it crucial for users to understand what information is shared and how it is used.
Who owns Liberty Mutual app?
The Liberty Mutual app is owned by Liberty Mutual Insurance Company, which is a prominent provider of auto, home, and other insurance products. This company is part of the Liberty Mutual Group and has a long history in the insurance industry, focusing on helping customers manage risk and build safer, more secure futures.