89
good

LifeLock Identity | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-2 Points Past 7 Days
Category: Finance
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Android unitQ Score
Android User Feedback
91%
Android
222 Reports
iOS unitQ Score
iOS User Feedback
9%
iOS
22 Reports
User Feedback
9%
iOS
22 Reports
91%
Android
222 Reports
LifeLock Identity - Latest Quality Issues
Android
May 5, 2021
Thanks for emailing people about the need to install a whole new app! Why not just update the old one? Very inconvenient.
iOS
May 4, 2021
New account
I just opened a new cc account and you didn't even acknowledge it
Android
May 3, 2021
Believe it or not Norton, there is a world outside the US....shame we cannot enter an address that differs from the US format...useless
Android
May 1, 2021
This App Saved Me Many Of Times... Since I Was A Child People Have Used My Information and I Never Had The Power To Stop It Until Now. Thank You Norton.
Android
Apr 29, 2021
Good app. But it has my hubby info not mine. Since he has the norton life lock and I don't. But im on his account.
Android
Apr 26, 2021
My husband and I have had to replace our debit cards several times, in the past year, for unauthorized, out of country attempts. Not once did we get an alert. Thank goodness our bank was on the ball.
iOS
Apr 26, 2021
I was in trouble on the verge of thinking about changing the model.
Although the screen as it is on the iPhone screen is flashing from the bottom of the iPhone screen, it is because I did not notice that the screen lighting was set dark until now, I consulted about the model change, and about mobile security that was the content of this consultation, I asked the storefront staff of the mobile shop to tell me that there is a Norton app. The good thing about Norton LifeLock is that if you are having trouble consulting about various things in the future, you will browse the dark web by surfing the Internet as recommended in various ways, so I have been trying to be careful. But all of a sudden, I was surprised that the iPhone screen changed. Do I have to change the model? It was after changing the model, but the previous iPhone was used for about 4 years, but in the iPhone after the model change, even if the screen lighting is brightened, there is no change, so far, one notification has been sent from the Norton LifeLock app all day. However, I checked the notifications every time on the Norton monitor, but it was easy to use, and if there was a problem with the load, if I took the time, I thought it would be good to have solved it next time or to pull off some work, but I did not know what actually happened. April 25, 2021
Android
Apr 24, 2021
Seems to be doing great job. I had paid quite a bit of money for another anti virus and still got a bad identity breach. So here I am with norton so far so good
Android
Apr 24, 2021
Keeps crashing
LifeLock Identity - Product Description
Identity Theft Protection is hard. We make it easy for you with the LIFELOCK IDENTITY app and a NORTON 360 or LIFELOCK plan. You’re across town—and someone is taking out a bank loan in your name. We’ll send you an identity alert†. If it’s not you taking out that loan, you can respond right away, and we’ll go to work on your behalf.

LIFELOCK PLANS INCLUDE:
• LIFELOCK IDENTITY ALERT™ SYSTEM†: Alerts you if your Social Security Number, name, address, or date of birth are used in applications for credit or services.

• DARK WEB MONITORING: Continuously patrols the dark web and notifies you if we find your information.

• US-BASED ID RESTORATION SPECIALISTS: Should you become a victim of identity theft, an Agent will be dedicated to your case from start to finish to help restore your identity. 

• MILLION DOLLAR PROTECTION PACKAGE†††: If you become a victim of identity theft, you’ll be covered for lawyers and experts up to $1 million, and stolen funds and expense reimbursement up to the limits of your plan. 


ADVANTAGE AND ULTIMATE PLUS PLANS ALSO INCLUDE:

• EASY ACCESS TO CREDIT SCORE(S) & REPORT(S)1: Access to monthly or annual credit information (based on your selected plan), an essential part of credit protection. 

The credit scores provided are VantageScore 3.0 credit scores based on data from Equifax, Experian and TransUnion, respectively. Any One-Bureau VantageScore mentioned is based on Equifax data only. Third parties use many different types of credit scores and are likely to use a different type of credit score to assess your creditworthiness.

•  IDENTITY LOCK: With a single tap, lock your TransUnion credit file.‡

• TRANSACTION MONITORING: Monitors your bank, credit card, and retirement account activity.†

NORTON 360 plans without LifeLock include dark web monitoring only.
LIFELOCK IDENTITY ADVISOR includes dark web monitoring, breach notifications, and merchant resolution management. It does not include the Million Dollar Protection™ Package or additional alert features offered in higher-tiered plans.

No one can prevent all identity theft or cybercrime.

1 If your plan includes credit reports, scores, and/or credit monitoring features ("Credit Features"), two requirements must be met to receive said features: (i) your identity must be successfully verified with Equifax; and (ii) Equifax must be able to locate your credit file and it must contain sufficient credit history information. IF EITHER OF THE FOREGOING REQUIREMENTS ARE NOT MET YOU WILL NOT RECEIVE CREDIT FEATURES FROM ANY BUREAU. If your plan also includes Credit Features from Experian and/or TransUnion, the above verification process must also be successfully completed with Experian and/or TransUnion, as applicable. If verification is successfully completed with Equifax, but not with Experian and/or TransUnion, as applicable, you will not receive Credit Features from such bureau(s) until the verification process is successfully completed and until then you will only receive Credit Features from Equifax. Any credit monitoring from Experian and TransUnion will take several days to begin after your successful LifeLock plan enrollment.
† We do not monitor all transactions at all businesses.
††† Reimbursement and Expense Compensation, each with limits of up to $1 million for Ultimate Plus, up to $100,000 for Advantage and up to $25,000 for Standard and Select (Norton 360 with LifeLock Select). And up to $1 million for coverage for lawyers and experts if needed, for all plans. Benefits under the Master Policy are issued and covered by United Specialty Insurance Company (State National Insurance Company, Inc. for NY State members). Policy terms, conditions and exclusions at: LifeLock.com/legal.
‡ Locking or Unlocking your credit file does not affect your credit score and does not stop all companies and agencies from pulling your credit file. The credit lock on your TransUnion file will be unlocked if your subscription is downgraded or cancelled.
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