Quality degradation at Loóna: calm, relax and sleep  
Users report higher volume of Quality Issues than usual
59
fair

Loóna: calm, relax and sleep | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-15 Points Past 7 Days
Category: Health & Fitness
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30-Day Trend
 
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Android unitQ Score
Android User Feedback
39%
Android
57 Reports
iOS unitQ Score
iOS User Feedback
61%
iOS
90 Reports
User Feedback
61%
iOS
90 Reports
39%
Android
57 Reports
Loóna: calm, relax and sleep - Latest Quality Issues
iOS
Mar 23, 2024
So when’s the next new escape planned?
Getting repetitious…. Wasn't the hook a new escape every month? Another ?? months without an update….
Android
Mar 23, 2024
The app is okay. I probably will not renew my subscription when it is up for renewal. I used to love the app and I could not fall asleep without it. However, now I find myself using Balance and Calm a lot more often than Loóna. I don't understand the need for the sleep quiz, and the moods need more choices. But if they don't have a purpose then they can be removed all together. I remember when new episodes would come out regularly, but now rarely do they come out at all. This is disappointing. ☹
Android
Mar 23, 2024
Please filter the episodes of Russian and English.
iOS
Mar 23, 2024
Not available on Family subscription
I downloaded this for my teenage daughter who has trouble sleeping and with anxiety. It would have been great for her! Only, I can't share my subscription with her at all even though she is on my Apple family list. I even tried buying a new subscription on her phone but can't because of the parental control limits. So I will have to cancel my subscription because I don't need it and will have to find something else for her that I can share between accounts. Back to Rain Rain I guess.
Android
Mar 24, 2024
I LOVED this app. It has the absolute best stories and the escapes are just phenomenal! Sadly, without informing their users, the company has gone through a lot of changes and so this app isn't being updated anymore. They have not removed any of the promises of monthly updates or likewise, which is false advertising. You pay a LOT for a now limited aop that sadly now just tries to fool you into paying for very little. I'm so sad about it having turned out like this.
iOS
Mar 26, 2024
Good and bad
The app is AMAZING!!!!! I would recommend to anyone. However, my account got messed up when I got a new phone and I've never been able to get in touch with Support. I've emailed numerous times and have never received a response.
iOS
Mar 26, 2024
Way Overpriced
I signed up for a free trial and on my end was told it ended and it doesn't come up as a purchase or subscription from apple so I can't get a refund and I don't use it. I was charged almost $65 and the support was not very helpful. Do not recommend.
iOS
Mar 26, 2024
I like the concept, but I always had scary dreams after using it
I think this is a really cute app with lots of great stories and dreamy imagery. I'd probably continue to use Loona for a long time if I didn't always get scary dreams after using it! My dreams are usually pretty peaceful and I had a few days off from using the app and my dreams went back to normal. Then I used it the app and had another really horrible dream! Hopefully this is a one off and has only been me who has had this experience!
Android
Mar 27, 2024
I used to love this app, it made me relaxed and actually helped me fall asleep. However there's only ONE free interactive story now, when there used to be a free one every night. They only have four narrated stories for free as well. There are too many other options that exist on other platforms to justify keeping this app. The pay options aren't really "cheap" either.
Loóna: calm, relax and sleep - Product Description
- WHAT IS LOÓNA?
loóna is the first app that lets you quickly disconnect from a long stressful day and get in the right mood for sleep.

- SO, IT'S ANOTHER SLEEP APP, RIGHT?
 Not exactly. loóna isn’t a list of direct go-to-sleep techniques, but rather a mood-altering app that helps you to stay calm during the day and prepares you emotionally for going to sleep in the evening.

- WHY IS BEDTIME MOOD IMPORTANT?
Negative emotions we accumulate during the day are processed and consolidated by our brain during sleep making them more difficult to disassociate from when faced again in the future. Moreover, feeling angry, anxious, down, or, the opposite, excited, and elated, is likely to affect latencies to sleep onset and REM-sleep. People mistake it for the symptoms of a sleep disorder, but in reality, they just may be in the wrong mood for sleep.

- HOW DOES LOÓNA WORK?
From the wake up and during the busy day Loóna will support your emotional states with playlists and immersive stories. Each night you’ll have a recommended escape. An escape is a guided session that combines activity-based relaxation, storytelling, and sounds in a unique way. Complete it to shut the frantic world out, reset your mind, and create the perfect mood for sleep.

Loóna saves your escape sessions to your Apple Health app.

The upgrade to loóna PLUS provides access to the entire collection of escapes. Our subscription options are: 1-month subscription,3-month subscription and  1-year subscription with a 7 day trial, (price may vary by location).

Payment will be charged to iTunes Account at confirmation of purchase. Subscription automatically renews unless auto-renew is turned off at least 24-hours before the end of the current period. Account will be charged for renewal within 24-hours prior to the end of the current period, and identify the cost of the renewal. Subscriptions may be managed by the user and auto-renewal may be turned off by going to the user's Account Settings after purchase. Any unused portion of a free trial period, if offered, will be forfeited when the user purchases a subscription to that publication, where applicable.

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