66
fair
Lufthansa unitQ Score
30 Day Average as of May 06, 2025
7 point score increase in the last 30 days
What’s unitQ Score?
unitQ Score measures the gap between user expectations and their actual experience. It is an unbiased and proprietary machine-generated scoring algorithm that represents the percentage of a company's customers reporting a frictionless experience with their product or service.
Feedback sources:
Apps Store
Google Play
30-Day Trend
poor
fair
good
epic
Android unitQ Score
iOS unitQ Score
User Feedback
28%
iOS
75 Reports
72%
Android
193 Reports
About Lufthansa
What is Lufthansa?
The Lufthansa app is a mobile application designed to help users manage their travel with the airline. It provides features like flight booking, boarding passes, and flight status updates, making travel easier and more convenient.
Is Lufthansa safe?
The Lufthansa app prioritizes user safety with measures to comply with GDPR and enhance IT security, making it relatively safe for users, including younger ones. However, risks from cyberattacks and potential data breaches remain, highlighted by the app's reliance on external IT service providers. Users should be cautious with personal information sharing to minimize risks.
Who owns Lufthansa app?
The Lufthansa app is owned by Deutsche Lufthansa AG. They are the company behind the airline and its digital services.
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