/ unitQ Score

Luno Bitcoin & Cryptocurrency

Finance30-day average as of Nov 09, 2026

Luno Bitcoin & Cryptocurrency at a glanceLuno Bitcoin & Cryptocurrency (Finance) has a unitQ Score of 45 out of 100, rated poor, as the 30-day average on Nov 9, 2026, down 13 points from 58 in the previous 30 days. The score draws on 203 user feedback reports from the App Store and Google Play in the last 30 days. Top feedback themes: Difficult to Navigate UI, Can't Log In and No Response or Help Received.

What’s unitQ Score? unitQ Score measures the gap between user expectations and their actual experience. It is an unbiased and proprietary machine-generated scoring algorithm that represents the percentage of a company's customers reporting a frictionless experience with their product or service.

Feedback sources:App StoreGoogle Play
45poor

unitQ Score 30 Day Average as of Nov 09, 2026 13 point score decrease in the last 30 days

Previous 30 days58
Last 30 days45

30-Day Trend

poorfairgoodepicunitQ ScoreiOS unitQ ScoreAndroid unitQ Score
0255075100Oct 9Oct 24Nov 70255075100Oct 9Oct 24Nov 7

User Feedback

203Reports
iOS
16 % 33 Reports
Android
84 % 170 Reports

Compared with similar apps

  1. Citi Mobile89
  2. Dave - Banking For Humans81
  3. Robinhood77
  4. Robinhood: Invest. Save. Earn.77
  5. Cash App74
  6. Chime71
  7. Capital One Mobile68
  8. Coinbase Buy & sell Bitcoin53
  9. Luno Bitcoin & Cryptocurrency45
  10. Rocket Money42
  11. PayPal: Mobile Cash38

Top feedback themes

  • ApplicationUser Interface
    Difficult to Navigate UI
  • ApplicationLogin
    Can't Log In
  • Customer Support & SuccessConduct
    No Response or Help Received
  • ApplicationLogin
    Got Logged Out
  • Customer Support & SuccessConduct
    Unsatisfactory Behavior

About Luno Bitcoin & Cryptocurrency

What is Luno Bitcoin & Cryptocurrency?

Luno Bitcoin & Cryptocurrency app is a platform that allows users to buy, sell, and store cryptocurrencies like Bitcoin. It is designed to make trading digital currencies easy and accessible for everyone.

Is Luno Bitcoin & Cryptocurrency safe?

The Luno Bitcoin & Cryptocurrency app has strong security measures like two-factor authentication and deep freeze storage for assets, which is reassuring for users. However, the risks include the volatility of cryptocurrencies and the need for user vigilance in personal security practices. Young audiences may find the app user-friendly, but they should be aware of the potential for market fluctuations and ensure they understand the risks involved.

Who owns Luno Bitcoin & Cryptocurrency app?

The Luno Bitcoin & Cryptocurrency app is owned by Digital Currency Group (DCG), a US-based company that acquired it in September 2020. Therefore, to answer the question, the app is owned by Digital Currency Group.

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