Quality degradation at Lyft Direct Powered By Payfare  
Users report higher volume of Quality Issues than usual
81
good

Lyft Direct Powered By Payfare | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-14 Points Past 7 Days
Category: Finance
Work at payfare Inc.? Unlock additional insights
30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
Work at payfare Inc.? Unlock additional insights
Android unitQ Score
Android User Feedback
37%
Android
120 Reports
iOS unitQ Score
iOS User Feedback
63%
iOS
203 Reports
User Feedback
63%
iOS
203 Reports
37%
Android
120 Reports
Lyft Direct Powered By Payfare - Latest Quality Issues
Android
Apr 9, 2024
If there are any fraudulent charges on your account you cannot get your funds back. Just use your regular back card instead. Do not keep your funds in this account.
iOS
Apr 10, 2024
Not enough pay
I feel that there should be a lower percent of what Lyft take out for these trips, not making money, and this little small town Valdosta. Hard to get 170 rides as well to reach the $2000 mark specially if everything is within a circle here.
iOS
Apr 11, 2024
Terrible customer service
Very poor customer service. I talked to four representatives all of them were incompetent and rude. Everyone of them kept attempting to cut me off as I was explaining my issue. two of them hung the phone up. I used this card for one day and now I will be cutting it up and tossing it. The card allowed me to transfer over $1000 in one day, but wouldn't allow me to access it due to the small daily limits. Terrible experience.
Android
Apr 13, 2024
It's fantastic to have this opportunity in the app for immediate payment. The only issue for me is that its confusing when one can only check using the phone. The other issue is the saving feature is a little non-conventional in the steps.
iOS
Apr 14, 2024
Horrible Banking, Horrible Customer Service
I had to take an L and go get a real bank . Can never get any real help and consistently getting hung up on by people in another country who don't give to f's about a American boy or his money. Stay Away !!!!!!!!! Go get a real bank or credit union . This is a convenient joke
Android
Apr 16, 2024
Rather annoyed. Thought it was great until I changed my phone number That part went well with verification. That's where I'm getting annoyed now it forces text verification alongside biometrics every time. I log in do fingerprint AND text accidentally close the app and login again within a minute it forces another text verification with biometrics
iOS
Apr 18, 2024
Has many bugs
Stay away from this app. It has many issues and help center are so naive and non-professional. The account will show errors when trying to activate and basically you are not going to have access to your money until a knowledgeable help service helps with the issue.
Android
Apr 19, 2024
Having issues with fingerprint disabled. I can't re-enable it. Have to use email and password now.
Android
Apr 24, 2024
I signed up. I have not been able to access the app since. I can't even access my account. My income is hostage at this point.
Lyft Direct Powered By Payfare - Product Description
Get paid instantly with the Lyft Direct Debit Card for drivers. We’re making it even easier to access your Lyft earnings — instantly, after every ride. Your earnings will go straight to a secure, online bank account, powered by Payfare. No transfer fees, no service delays — just your cash right where it belongs: in your wallet.

Earn cash back
Unlock cash back on every gas and public EV charging purchase when you use your Lyft Direct card, based on your Lyft Rewards driver tier:
 * 7% for Platinum drivers
 * 3% for Gold drivers
 * 2% for Silver drivers
 * 1% for all other cardholders
Also get 1% on groceries and a rotating bonus category, as well as 4% back on select dining and additional cash back deals with Mastercard Easy Savings, so you can keep more of what you earn.

No-fee account
You won’t pay any low-balance or maintenance fees, and you’ll get access to over 20,000 no-fee ATMs across the country

Save to reach your goals
Automatically put a little aside to reach your goals

The Lyft Direct debit card is issued by Stride Bank, N.A., member FDIC, pursuant to a license by Mastercard International. Subject to eligibility. Optional services such as out-of-network ATM withdrawals and foreign transactions incur fees. For fee schedule, terms and conditions see the Stride Bank Account Agreement, Payfare Program Terms and E-SIGN Agreement, available in the Lyft Direct mobile app. Rewards categories and amounts subject to change without notice. Gas merchant classification is subject to Mastercard rules.  Ride fare earnings will be sent after each ride. There may be instances where funding is delayed.

The Lyft Rewards program, driver tiers, busy hours, and rewards, are subject to change and may not be available to all drivers. The availability of certain perks may vary depending on supply or market conditions. You must maintain your driver tier requirements to continue accessing associated rewards. Subject to Lyft Rewards Terms and Conditions and Lyft Terms of Service.
Want to improve your unitQ Score by 20% within 30 days?
All intellectual property rights, including trademarks and word marks, are the property of respective owners