unitQ
poor
poor
48
poor
Lyft

Lyft unitQ Score

30 Day Average as of May 06, 2025
0 point score increase in the last 30 days
What’s unitQ Score?
unitQ Score measures the gap between user expectations and their actual experience. It is an unbiased and proprietary machine-generated scoring algorithm that represents the percentage of a company's customers reporting a frictionless experience with their product or service.
Feedback sources:
Apps Store
Google Play
30-Day Trend
poor
fair
good
epic
Android unitQ Score
iOS unitQ Score
User Feedback
62%
iOS

938 Reports

38%
Android

569 Reports

About Lyft
What is Lyft?
The Lyft app is a ridesharing service that connects passengers with drivers through a mobile platform. Users can request rides, track their driver, and pay for their trips all within the app, making it easy to get transportation quickly.
Is Lyft safe?
The Lyft app has specific safety policies for younger audiences, requiring riders to be at least 18 years old to create an account or ride alone. While Lyft emphasizes driver background checks and in-ride safety features, there are concerns about both privacy and potential risks during rides, making it essential for parents to be informed. Overall, young riders should use the app with caution and preferably under adult supervision.
Who owns Lyft app?
The Lyft app is owned by Lyft, Inc., which was co-founded by Logan Green and John Zimmer in 2012. As a public company, it operates under Nasdaq: LYFT and is led by David Risher as the CEO.

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