81
good
MDLive unitQ Score
30 Day Average as of May 06, 2025
1 point score decrease in the last 30 days
What’s unitQ Score?
unitQ Score measures the gap between user expectations and their actual experience. It is an unbiased and proprietary machine-generated scoring algorithm that represents the percentage of a company's customers reporting a frictionless experience with their product or service.
Feedback sources:
Apps Store
Google Play
30-Day Trend
poor
fair
good
epic
Android unitQ Score
iOS unitQ Score
User Feedback
40%
iOS
31 Reports
60%
Android
47 Reports
About MDLive
What is MDLive?
MDLive is an app that allows users to connect with licensed doctors for non-emergency medical care through video visits. With MDLive, patients can get consultations, advice, and prescriptions from the comfort of their home, making healthcare more accessible.
Is MDLive safe?
MDLive is generally safe for users, including younger audiences aged 10 and up, as it complies with HIPAA for privacy protection. However, there are concerns about the quality of some therapists and billing issues, which can impact user experience. It's also important to note that MDLive cannot address severe mental health conditions or care for children under 10, emphasizing the need for in-person support in emergencies.
Who owns MDLive app?
The MDLive app is owned by Evernorth, which is a health services division of Cigna Corporation. This ownership helps enhance access to virtual health services.
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