33
poor
O2 (Telefonica) unitQ Score
30 Day Average as of May 06, 2025
21 point score decrease in the last 30 days
What’s unitQ Score?
unitQ Score measures the gap between user expectations and their actual experience. It is an unbiased and proprietary machine-generated scoring algorithm that represents the percentage of a company's customers reporting a frictionless experience with their product or service.
Feedback sources:
Apps Store
Google Play
30-Day Trend
poor
fair
good
epic
Android unitQ Score
iOS unitQ Score
User Feedback
21%
iOS
82 Reports
79%
Android
308 Reports
About O2 (Telefonica)
What is O2 (Telefonica)?
The O2 (Telefonica) app is a mobile application that helps users manage their O2 mobile phone services. With this app, you can check your balance, view your usage, and get support for your account directly from your smartphone.
Is O2 (Telefonica) safe?
The O2 app is generally safe for users, including younger audiences, as it is compliant with various security standards like GDPR and PCI. It offers features such as two-factor authentication for added security and shares guidance on device safety. However, users should be aware of the risks of fraudulent calls and messages, and the need for vigilance regarding online safety.
Who owns O2 (Telefonica) app?
The O2 (Telefonica) app is owned by Telefónica UK Limited, which is part of the larger Telefónica Group. This means that the app is ultimately owned by Telefónica S.A., a multinational telecommunications company.
See it in action!
Join category leaders and start driving growth, reducing churn, and building loyalty with unitQ.