/ unitQ Score

MetaMask

Finance30-day average as of Nov 09, 2026

MetaMask at a glanceMetaMask (Finance) has a unitQ Score of 79 out of 100, rated good, as the 30-day average on Nov 9, 2026, up 6 points from 73 in the previous 30 days. The score draws on 376 user feedback reports from the App Store and Google Play in the last 30 days. Top feedback themes: Difficult to Navigate UI, Slow Performance and Subscription Too Expensive.

What’s unitQ Score? unitQ Score measures the gap between user expectations and their actual experience. It is an unbiased and proprietary machine-generated scoring algorithm that represents the percentage of a company's customers reporting a frictionless experience with their product or service.

Feedback sources:App StoreGoogle Play
79good

unitQ Score 30 Day Average as of Nov 09, 2026 6 point score increase in the last 30 days

Previous 30 days73
Last 30 days79

30-Day Trend

poorfairgoodepicunitQ ScoreiOS unitQ ScoreAndroid unitQ Score
0255075100Oct 9Oct 24Nov 80255075100Oct 9Oct 24Nov 8

User Feedback

376Reports
iOS
11 % 42 Reports
Android
89 % 334 Reports

Compared with similar apps

  1. Citi Mobile89
  2. Dave - Banking For Humans81
  3. MetaMask79
  4. Robinhood77
  5. Robinhood: Invest. Save. Earn.77
  6. Cash App74
  7. Chime71
  8. Capital One Mobile68
  9. Coinbase Buy & sell Bitcoin53
  10. Rocket Money42
  11. PayPal: Mobile Cash38

Top feedback themes

  • ApplicationUser Interface
    Difficult to Navigate UI
  • ApplicationStability
    Slow Performance
  • AccountSubscription
    Subscription Too Expensive
  • Customer Support & SuccessConduct
    No Response or Help Received
  • ApplicationLogin
    Can't Log In

About MetaMask

What is MetaMask?

The MetaMask app is a digital wallet that allows users to manage their Ethereum and other cryptocurrency assets securely. It also enables users to interact with blockchain-based applications directly from their browsers or mobile devices.

Is MetaMask safe?

MetaMask, a widely used cryptocurrency wallet, offers various safety features like end-to-end encryption and allows users to control their private keys, which usually helps protect assets. However, younger users should be cautious as the app's security largely depends on their behavior, such as avoiding phishing attacks and safeguarding recovery phrases. Without proper awareness, users risk losing access to their funds or falling prey to scams.

Who owns MetaMask app?

The MetaMask app is owned by ConsenSys, a blockchain software technology company. ConsenSys develops software solutions for the Ethereum network, including MetaMask, which helps users manage their digital assets and identities in the Web3 ecosystem.

All scorecards

Unlock Free Customer Insights

Sent to your email every week so you can keep delivering great experiences!

Loading the form.