/ unitQ Score

Microsoft Authenticator

Productivity30-day average as of Nov 09, 2026

Microsoft Authenticator at a glanceMicrosoft Authenticator (Productivity) has a unitQ Score of 87 out of 100, rated good, as the 30-day average on Nov 9, 2026, unchanged from 87 in the previous 30 days. The score draws on 7,461 user feedback reports from the App Store and Google Play in the last 30 days. Top feedback themes: Difficult to Navigate UI, Can't Log In and Fails To Launch.

What’s unitQ Score? unitQ Score measures the gap between user expectations and their actual experience. It is an unbiased and proprietary machine-generated scoring algorithm that represents the percentage of a company's customers reporting a frictionless experience with their product or service.

Feedback sources:App StoreGoogle Play
87good

unitQ Score 30 Day Average as of Nov 09, 2026 0 point score increase in the last 30 days

Previous 30 days87
Last 30 days87

30-Day Trend

poorfairgoodepicunitQ ScoreiOS unitQ ScoreAndroid unitQ Score
0255075100Oct 9Oct 24Nov 80255075100Oct 9Oct 24Nov 8

User Feedback

7,461Reports
iOS
5 % 389 Reports
Android
95 % 7072 Reports

Top feedback themes

  • ApplicationUser Interface
    Difficult to Navigate UI
  • ApplicationLogin
    Can't Log In
  • ApplicationStability
    Fails To Launch
  • ApplicationStability
    Slow Performance
  • Trust & SafetyFraud / All
    Account Compromised

About Microsoft Authenticator

What is Microsoft Authenticator?

The Microsoft Authenticator app is a security tool designed to help you securely sign into your online accounts. It provides features like two-factor authentication, making it easier and safer to manage your login information.

Is Microsoft Authenticator safe?

Microsoft Authenticator can be a useful tool for account security, especially compared to traditional methods like email verification. However, it has vulnerabilities, such as phishing attacks and historical design flaws, that could put younger users at risk if they're not aware of security best practices. Parents should educate young users on these risks and supervise their use of the app to ensure safe online practices.

Who owns Microsoft Authenticator app?

The Microsoft Authenticator app is owned by Microsoft Corporation. This company owns the app as part of its suite of services to support secure authentication methods for users.

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