61
fair

Monese: A Banking Alternative | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
19 Points Past 7 Days
Category: Finance
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
Work at Monese LTD? Unlock additional insights
Android unitQ Score
Android User Feedback
84%
Android
117 Reports
iOS unitQ Score
iOS User Feedback
16%
iOS
22 Reports
User Feedback
16%
iOS
22 Reports
84%
Android
117 Reports
Monese: A Banking Alternative - Latest Quality Issues
iOS
Apr 17, 2024
Void customer service stolen account
I waited 5 days for your reply, I told you that my account was stolen and I don't have access to the other email and you find a way to give me an answer as tiring as your customer service, I hold you responsible if there is a 1€ missing from my stolen account.
Android
Apr 18, 2024
Waste of time, still error about adding address while registration
Android
Apr 19, 2024
If you ever have problems with your account, it's all over. Imagine being denied access to my account for over a week and counting because I want to change my passcode. Terrible customer support. I have never seen anything like this before. Disgusting
iOS
Apr 19, 2024
Crappy app!
I am very unhappy every time I try to enter the application with mobile data, it seems that there is an error and I cannot enter for any reason, I can only enter from wi-fi, in my case I only use mobile internet data, I updated and nothing has been solved, it's a crappy application, I'm not satisfied at all, the problem has been there for more than half a year, but can you solve something, maybe?
Android
Apr 20, 2024
You can't contact customer service I think they should have half a star
Android
Apr 21, 2024
standard plan doesnt have any benefits, for every transaction you need to pay comision. 0 stars
Android
Apr 22, 2024
High commission and you pay them with this card for shopping and for withdrawing liquid amounts from the ATM 100 paus commission 1 paus buy from the marchet of 10 peacocks I withdraw 1 peacock expenses of 10 peacocks
iOS
Apr 23, 2024
Verify address
I am at home I have moved about gone out stood next to window and it still has not verified me useless app loqbox should not be recommended these app
Android
Apr 24, 2024
I installed the app for the first time I made a registration and I have been processing my data for a whole day, all the way I did not receive the notification to be able to use the app, it takes a long time, it takes a long time, it puts this can take a few minutes 🤣🤣🤣🤣🤣 and I have 1 whole day waiting
Monese: A Banking Alternative - Product Description
Open your mobile money account in minutes, with Monese. We’re the banking alternative that offers you fast and free accounts in 31 countries.

Join over 2 million people and enjoy a full range of features. We’re giving you the financial freedom to live, work, travel, study and thrive wherever life takes you. We even provide business accounts.

Simple, fuss-free and easy - so how does it work?

• Open a GBP or EUR account, straight from your phone
• Get a contactless Mastercard debit card you can use globally - online, in-store or at ATMs
• Enjoy fee-free foreign currency card spending and ATM withdrawals
• Quickly send and receive money locally and internationally in 19 currencies
• Create a virtual card and pay online or in-store for an extra layer of security
• Open a joint account to easily spend, share and save with a loved one, roommate or friend


Moving from London to Paris, or from Bucharest to Berlin? Then Monese is the account for you. It’s already available in 31 countries – just have your passport or national ID card to hand.

Our feature-rich smartphone app also provides you with:

• Real-time notifications - instant updates whenever you use your account
• A detailed spending overview - for full transparency around your transactions
• Savings Pots - to put money aside for something special
• A fast, easy and secure way to pay, with Apple Pay
• An easy way to manage your Direct Debits and Recurring Payments to automatically pay for things like mobile phone contracts, rent, or gym memberships
• Instant balance - check your account balance by one swipe from your phone’s home screen

Plus, you can also:

• Link your PayPal account – to manage your PayPal balance and transactions from the app, and also to seamlessly add your Monese card to your PayPal wallet (in selected countries)
• Connect your British Airways Executive Club account, to track and manage your Avios whenever you need
• Open a savings account and earn interest on your savings with Raisin
• Get instant account statements in PDF or XLS
• Enjoy state-of-the art security features such as 3D Secure, locking or unlocking your card on the go, as well as strong encryption and biometric login

Enjoy the convenience of being able to send and receive money straight from your phone, get your salary paid in, set up Direct Debits and Recurring Payments - all while maintaining a complete overview of your earning, spending and saving. Withdraw cash from ATMs worldwide for free, within generous allowances, and add money to your account by bank transfer, using another debit card, or with cash at over 84,000 locations in the UK, Austria, Belgium, Bulgaria, France, Luxembourg, the Netherlands, Poland, Portugal or Spain.

You can open an account with us regardless of your citizenship or financial history, as long as you’re at least 18 years old and live in the European Economic Area (EEA).
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