54
poor

M&T Mobile Banking | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
10 Points Past 7 Days
Category: Finance
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
58%
Android
47 Reports
iOS unitQ Score
iOS User Feedback
42%
iOS
34 Reports
User Feedback
42%
iOS
34 Reports
58%
Android
47 Reports
M&T Mobile Banking - Latest Quality Issues
Android
Jan 24, 2023
Mobile deposit has been broken for months. Customer service says a fix was made at the end of December, but the Play Store shows the app hasn't actually been updated since earlier than that. I'm going to have to open a new account with a different bank if I ever want to deposit this check!
Android
Jan 24, 2023
I have to force stop the app every time in order to reopen and log in. It's aggravating.
Android
Jan 25, 2023
This app is terrible. This company unfortunately bought out my bank and I've had to use M&T for about a year now and I didn't realize how terrible of a banking experience this was gonna be. -My card gets hotted for fraud use for any purchase online over $99. I've spent hours on holds and waiting for assistance so this stops.. no result yet - 8/10 times I attempt to access the app it's unavailable and just "loads" non stop. Phone resetting doesn't help. I'll be changing banks for good.
Android
Jan 25, 2023
Worked well for awhile . Now I app won't load anything.
Android
Jan 25, 2023
The app hasn't worked on my Samsung phone for like two weeks. Fix it.
iOS
Jan 26, 2023
This app is Terrible
Why can't I ever log into the app!!!? Alll it does is load, doesn't even give me the option to log in. I am Not happy
Android
Jan 26, 2023
Notification of account transactions through the app stopped working with Android 13 on my Samsung S20. I can only receive with email or text. Calling M&T support only gave me a "sorry". Please update the app to work with Android 13 so I can consider a better rating.
iOS
Jan 26, 2023
It’s fine….when it works
For the past 3 months every time I try to log in to make my payment the app “loads” infinitely and nothing comes up. Extremely frustrating.
iOS
Jan 27, 2023
Completely useless
I've been using this app for years, and while it definitely has some quirks that make it a bit clunky to use, it's not bad. The problem is that, recently, the app stopped loading completely, so you can't even sign in to your account or do ANYTHING on the app—rendering it completely useless. It's been weeks now that it's been like this, and still no update or fix. Super frustrating!
M&T Mobile Banking - Product Description
Bank quickly and get back to what matters most to you – that’s the idea behind the M&T Mobile Banking App built for both personal and business customers. 

Access your Account Conveniently 
• See available balances, transactions, credit limits, and check images
• Estimate net worth, view cash flow, centralize finances, categorize transactions, customize budgets, and track spending, for your personal accounts, with M&T Money Smart

Bank Securely 
• Access your accounts with your passcode, fingerprint, or facial recognition on compatible devices
• Get notified with M&T Alerts through text, email, or app notification

Move Money Swiftly 
• Send money with Zelle®¹ to almost anyone with a bank account in the U.S.
• Deposit checks
• Use M&T Flash Funds™ to deposit qualifying checks with immediate availability²
• Transfer funds between M&T accounts or make M&T loan & credit card payments
• Pay bills with the confidence of our M&T Bill Pay Guarantee³

Manage your Card Easily 
• Take charge of your personal M&T debit and credit card with the ability to temporarily lock it, report it lost or stolen, and order a replacement
• Add authorized users to your personal and business M&T credit cards
• View your M&T credit card rewards points and access your rewards account

Reach Us Readily 
• Call us, using any one of our contact numbers
• Search FAQs for help with questions
• Find the branch and ATM nearest to you

Disclosures:

¹Must have a bank account in the U.S. to use Zelle. Transactions typically occur in minutes when the recipient’s email address or U.S. mobile number is already enrolled with Zelle. Zelle® and the Zelle related marks and logos are property of Early Warning Services, LLC.
²The fee for this service is 2% of the total check amount ($2 minimum charge). If the deposit is made during our nightly processing, it will not be available to pay debit items that are processed for payment during that night’s processing. However, it would be immediately available for withdrawal.
³To learn more about the Bill Pay Guarantee visit mtb.com/billpay

Unless otherwise specified, all advertised offers and terms and conditions of accounts and services are subject to change at any time without notice. After an account is opened or service begins, it is subject to its features, conditions, and terms, which are subject to change at any time in accordance with applicable laws and agreements. Please contact an M&T representative for full details.

Refer to the Digital Services Agreement for details



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