24
poor
MySynchrony | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-28 Points Past 7 Days
Category: Finance
30-Day Trend
Android unitQ Score
Android User Feedback
88%
Android
76 Reports
76 Reports
iOS unitQ Score
iOS User Feedback
12%
iOS
10 Reports
10 Reports
User Feedback
12%
iOS
10 Reports
10 Reports
88%
Android
76 Reports
76 Reports
MySynchrony - Latest Quality Issues
Android
Apr 20, 2024
The app does not work. It's worked only once for me and then I've had to install it and reinstall the app a few times after that "We apologize, we are currently experiencing technical difficulties in are unable to access your account please try again later." I can use the website just fine. The app just sucks and doesn't work.
Android
Apr 21, 2024
NEVER able to log in. It ALWAYS says we're unable to complete your request at this time.
Android
Apr 21, 2024
Always says tech difficulty abd can't use it
Android
Apr 21, 2024
Always has problems when signing in
Android
Apr 23, 2024
Was working great now can't log in
Android
Apr 23, 2024
I had a CareCredit card, which has a limit of $15,000. I attempted to obtain a CarCare card because of my positive experiences with this bank. However, I was only approved for a limit of $2,000. This significantly impacted my credit score. Do they believe I truly needed only a $2,000 credit limit? This will ruin my credit.
Android
Apr 23, 2024
I had a CareCredit card, which has a limit of $15,000. I attempted to obtain a CarCare card because of my positive experiences with this bank. However, I was only approved for a limit of $2,000. This significantly impacted my credit score. Do they believe I truly needed only a $2,000 credit limit? This will ruin my credit score.
Android
Apr 23, 2024
Can not allow permissions to get into my account.
Android
Apr 23, 2024
Discount tire card doesn't expire for 3 years but they closed my account after I didn't use it the first year. They also charge interest on my Lowe's card, only about $3.50 a month but it's supposed to be interest free. The app only works about half the time, I'm done with Synchrony.
MySynchrony - Product Description
Download the MySynchrony App today to securely manage the same private label credit card accounts that you manage on MySynchrony.com quickly and conveniently!* You cannot access Synchrony Bank Savings accounts and some private label national brand credit cards on this app. With this mobile app you will be able to: • Log in securely using TouchID/Fingerprint Authentication • Make payments to your account • Check your balance and credit limit anytime, anywhere • Review your transaction and payment history • Make changes to scheduled payments • Securely add multiple bank accounts that you’d like to use to pay your bill • Provide us feedback on your mobile app experience *Private label credit cards issued by Synchrony Bank.
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