90
good

MySynchrony | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-5 Points Past 7 Days
Category: Finance
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
97%
Android
375 Reports
iOS unitQ Score
iOS User Feedback
3%
iOS
12 Reports
User Feedback
3%
iOS
12 Reports
97%
Android
375 Reports
MySynchrony - Latest Quality Issues
Android
May 4, 2021
This app provides me with everything that I need to maintain my accounts with Synchrony.
Android
May 1, 2021
Once I open the app everything was right there. I put in the amount and submitted my payment. EASY!!
Android
May 1, 2021
Can never get account information
Android
May 1, 2021
It only works half the time
Android
Apr 29, 2021
Can Not access Ebay credit card which is managed by Symphony Bank. I tried the feature find my account. EBay credit is not listed
Android
Apr 29, 2021
App works fine; easy to navigate. Since its launch, unclear why $1.00 transactions appearing and disappearing for gas purchases from points of sales.
Android
Apr 28, 2021
I don't like it because I can't pay my bill using my debit card from another bank. They make me give my bank account and routing number. I want to pay with my debit card. Once I pay it off, I will never use it again unless they change
iOS
Apr 25, 2021
very unhappy
I got a new phone and I try to log into my account to the Ashley's app which took me to the payment portal it forced me to change my password yesterday and I know my password and I'm trying to login today and it's telling me it's the wrong information which I know it's not wrong. my payment is due tomorrow I successfully paid as a guest but the stress of the app not working is nothing that I need in my life these things should be some thing that brings ease and simplicity to our lives and not stress difficulty and frustration. you need to get your app to function correctly I know my password correct I know my username.
Android
Apr 22, 2021
~ Greetings ~ I (installed) this app under the assumption that all the accounts would be available under one application for easier access, less storage space (and) be able to pay them all within the app. ~ however ~ this is not the case, ~ (for me) I can only see one card available, so I checked menu, seen the - "add another account" - option, clicked it and it just loops me back to the same (single card account), so there's no (actual) option to add other Synchrony accounts. ~ I laughed a bit when this occurred (because) I thought, am I doing something wrong?, so I tried it again, restarted the mobile (in case the app needed a restart) and the same thing occurred. ~ I laughed again (because) other than the app looking nice, you can't - "sync" - any accounts. ~ So if this app is going to - "synch" - accounts then let the application do so (or) your institution is going to need a new name change to something else (because) the accounts don't - "sync" ~ I'll be fair and give it 2 stars for now (because) maybe the developer will see this issue and rectify it by updating it. ~ until then, its uninstalled because of this - "mysynchrony (has this) unsync-able flaw"
MySynchrony - Product Description
Download the MySynchrony App today to securely manage the same private label credit card accounts that you manage on MySynchrony.com quickly and conveniently!*
 
You cannot access Synchrony Bank Savings accounts and some private label national brand credit cards on this app.
 
With this mobile app you will be able to:
• Log in securely using TouchID/Fingerprint Authentication
• Make payments to your account
• Check your balance and credit limit anytime, anywhere
• Review your transaction and payment history
• Make changes to scheduled payments
• Securely add multiple bank accounts that you’d like to use to pay your bill
• Provide us feedback on your mobile app experience
 
*Private label credit cards issued by Synchrony Bank.
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