42
poor

N26 — Love your bank | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
2 Points Past 7 Days
Category: Finance
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
77%
Android
431 Reports
iOS unitQ Score
iOS User Feedback
23%
iOS
130 Reports
User Feedback
23%
iOS
130 Reports
77%
Android
431 Reports
N26 — Love your bank - Latest Quality Issues
Android
Apr 23, 2024
I send my current dental bills to verify the address, plus the official documents from the Krankenkasse that I received after March 11th, and an error pops up. Of course, video verification is carried out by employees from across the eastern border!! If it's phishing, we'll meet in court. Finally, I got an email that they couldn't verify the address and the account couldn't be opened
Android
Apr 23, 2024
It looks like a scam, the app and the customer service is Bernarda's, the login by sms fails more than a fairground shotgun and the link with the device even worse, I have tried with several phones and there is no way to be able to access normally, or be able to use my cards etc... I already connected by chat and X and you don't give me any solution.
Android
Apr 23, 2024
I can't authenticate my device
Android
Apr 23, 2024
Impossible to take the 2nd photo of the ID card in the apli it doesn't work, I tried for thirty minutes I don't have time to waste so I'm going to look elsewhere to open an online account.
Android
Apr 23, 2024
Swindle! I opened an account and everything was fine upon verification. After 2 days my phone broke and I had to unlink it and link a temporary one while they fixed the other. Well, mission impossible. I've tried up to SEVEN phones, including the one I did the initial registration that they've already fixed and now they're all crashing!! To open the account they did not fail, now that there is money in the account everyone fails and the money without being able to touch it. Now someone from N26 will come and tell me to contact bad customer service again.
Android
Apr 24, 2024
Can't make a selffie
Android
Apr 24, 2024
here is a situation they put me in yesterday: I made an instant payment buying a car for my mom. We were sitting in the registration office and I made an instant payment to immediately transfer a property to her name. But the payment NEVER ARRIVED. support says thay cannot do anything and THEY DON'T KNOW IF THE MONEY ARRIVE TO A SELLER OR TURN TO ME, also they don't know WHEN. I had to pay seller from other bank and most likely then they transfer him my other 2000, because I CANNOT CANCEL
Android
Apr 24, 2024
Unfortunately, since 10.03.2024 I no longer come into the app, everything tried, even tried to have the account blocked and cancel by mail, by chat, nothing possible. Keep getting a message there is nothing in the system before quitting the chat now can't help you ! What am I supposed to do now? I don't have any social media, no Facebook and co
Android
Apr 24, 2024
It's the worst there is. When there are problems, blocks or comments there they are telling us the ones from Portugal who only serve in a foreign language. They were already disappearing from here. Yesterday was too late. It's lack of time, respect for our nation.
N26 — Love your bank - Product Description
** Listed in Forbes’ World’s Best Banks 2022 **

Want to manage your money with just one app? Meet N26, Europe's first 100% mobile bank. Say goodbye to hidden bank fees, long queues, and endless paperwork!

Over 8 million customers in 24 countries trust N26 to save, spend, and manage their finances on the go. Here’s why you’ll love N26:

GET STARTED FAST
Download the N26 app and open your online bank account in 8 minutes—right from your phone. Get a virtual or physical Mastercard debit card, add it to Apple Pay, and start using it straight away.

NO HIDDEN BANKING FEES
Enjoy no ATM fees, no minimum account balance, and no foreign transaction fees. Go premium to get free ATM withdrawals worldwide.

REAL-TIME ALERTS
Get instant push notifications for every incoming and outgoing transaction.

YOU’RE IN CONTROL
Lock or unlock your card, reset your card PIN, set spending and withdrawal limits, and enable or disable international payments, online transactions, and contactless payments.

CRYPTO AND BANKING IN ONE APP
Instantly buy and sell almost 200 cryptocurrencies—including Bitcoin and Ethereum.
(*N26 Crypto is powered by Bitpanda. Check our website for availability in your country. None of the statements constitute investment advice.)

CHEAP INTERNATIONAL TRANSFERS
Send money overseas in 38+ currencies with Wise (formerly TransferWise) in your N26 app. Get the real market exchange rate every time.

SAVE AND BUDGET EASILY
Organize your money quickly with Income Sorter and save more with Roundups. The Monthly Wrap-Up makes it even easier to stay on top of your expenses.
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PAY EFFORTLESSLY
Send and receive instant bank transfers within the SEPA area. Enjoy free ATM withdrawals, or try CASH26 to withdraw or deposit cash at 15,500+ retail stores in Germany, Austria, Italy, Spain and Greece.

N26 PERKS
Unlock exclusive offers from brands you love.

SAFE AND SECURE
N26 is a fully-licensed bank, and your money is protected up to €100,000 by the German Deposit Protection Scheme. Shopping online? Enjoy peace of mind with 3D Secure protection.

RELIABLE CUSTOMER SUPPORT
Our N26 Specialists are here to help, 24/7. Reach us via live chat, or give us a call on the N26 premium customer hotline.

FIND THE BEST ACCOUNT FOR YOU:
For personal use:
— N26 Standard: the free digital bank account for your everyday
— N26 Smart: the bank account with a colorful Mastercard and powerful tools to spend and save with confidence
— N26 You: the premium bank account with travel insurance a colorful Mastercard, and, free withdrawals abroad 
— N26 Metal: the exclusive bank account with an insurance package, metal Mastercard, priority support hotline, exclusive N26 Crypto* perks, and free withdrawals abroad

For freelancers and the self-employed:
— N26 Business Standard: the free everyday business account with 0.1% cashback
— N26 Business Smart: the business account with a colorful Mastercard, extra sub-accounts, and intelligent budgeting tools
— N26 Business You: the premium account with travel insurance, a colorful Mastercard, and free withdrawals abroad
— N26 Business Metal: the exclusive account with an insurance package, 0.5% cashback, a metal Mastercard, and free withdrawals abroad

N26 Products include:
— N26 Overdraft: Get approved in minutes for an overdraft up to €10,000 (available in Germany, Austria)
— N26 Credit: Take out a credit loan of €1,000 to €50,000 with no paperwork (The loan maximum depends on the market; our credit loan is available in Germany and France.)
— N26 Insurance: Purchase on-demand insurance in your app to protect what you love

N26 has been featured internationally by TechCrunch, WIRED, The Financial Times, Forbes, Die Zeit, Süddeutsche Zeitung, Spiegel, BILD, FAZ, and many more. N26 has over 333,000 five-star reviews worldwide.

Imprint & Cookie Policy: n26.com/app
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