Natwest
Natwest at a glanceNatwest (Finance) has a unitQ Score of 68 out of 100, rated fair, as the 30-day average on Nov 9, 2026, unchanged from 68 in the previous 30 days. The score draws on 516 user feedback reports from the App Store and Google Play in the last 30 days. Top feedback themes: Difficult to Navigate UI, Unsatisfactory Behavior and Fails To Launch.
What’s unitQ Score? unitQ Score measures the gap between user expectations and their actual experience. It is an unbiased and proprietary machine-generated scoring algorithm that represents the percentage of a company's customers reporting a frictionless experience with their product or service.
unitQ Score 30 Day Average as of Nov 09, 2026 0 point score increase in the last 30 days
30-Day Trend
User Feedback
- iOS
- 65 % 336 Reports
- Android
- 35 % 180 Reports
Compared with similar apps
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Natwest68
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Rocket Money42
PayPal: Mobile Cash38
Top feedback themes
- ApplicationUser InterfaceDifficult to Navigate UI
- Customer Support & SuccessConductUnsatisfactory Behavior
- ApplicationStabilityFails To Launch
- ApplicationStabilityForce Closing Or Crashing
- ApplicationLoginCan't Log In
About Natwest
What is Natwest?
The Natwest app is a mobile banking application offered by Natwest, which allows users to manage their finances conveniently from their smartphones. With this app, customers can check their balances, make payments, and access various banking services anytime, anywhere.
Is Natwest safe?
The Natwest app has strong security features, including biometric approval and encryption of sensitive data, making it generally safe for users. However, potential risks include the ability to take screenshots on certain devices and restrictions on managing payees, which may raise concerns for younger users. It's essential for them to be cautious and understand how to protect their personal information when using financial apps.
Who owns Natwest app?
The Natwest app is owned by NatWest Group, which is a major banking institution in the UK. Additionally, as of November 2024, the British government owns 10.9% of NatWest Group after a significant bailout in 2008.