Quality degradation at Nect Wallet  
Users report higher volume of Quality Issues than usual
78
good

Nect Wallet | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-6 Points Past 7 Days
Category: Productivity
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
62%
Android
147 Reports
iOS unitQ Score
iOS User Feedback
38%
iOS
91 Reports
User Feedback
38%
iOS
91 Reports
62%
Android
147 Reports
Nect Wallet - Latest Quality Issues
Android
Apr 19, 2024
What is this? The app shows that everything worked, but the service provider for whom the service is provided then reports that it didn't work!
Android
Apr 19, 2024
Doesn't work even after 1/2 hour.
Android
Apr 19, 2024
Very limited support
Android
Apr 19, 2024
Doesn't work. Queries run in circles, you use your PUKs senselessly.
Android
Apr 20, 2024
Drama.. Verification done 7 or 8 times and that's a note - according to the instructions. The app would stutter during the video, end it prematurely. Moving away from paper documents is great, but probably not with this app.
Android
Apr 20, 2024
It worked 4 times
Android
Apr 21, 2024
I made a mistake between steps (driver's license instead of ID card) - stupid. However, the app won't let you go back to the video recording, you can't cancel the process or start it again. Not well done and very annoying.
Android
Apr 22, 2024
Unbelievable, 20 times the ID could not be read, in the AusweisApp at any time... NECT: get well soon!
Android
Apr 22, 2024
app too big, vibrated constantly, no use ausweisapp possibly.
Nect Wallet - Product Description
Identify yourself quickly and securely or sign confidential documents - at any time and from anywhere. Without a personal appointment, extensive correspondence or video chat with a service agent. In the Nect Wallet, you can store your digital identity securely and have it at your disposal at all times. Whether it's your ID card, passport, residence permit or other ID documents. Use our user-friendly, fully automated and certified solution to identify yourself at our partner companies in a legally compliant manner. The Nect Wallet meets the highest security standards and is available without waiting time.

Our solutions at a glance

Nect Ident: Identify yourself with selfie video, eID, ePassport or documents such as the electronic health card. We offer the fastest way for you.

Nect Sign: Qualified electronic signing of documents that are subject to the written form. Fast and legally compliant.

What else can you expect from us?

Once successfully identified, your ID document will be stored digitally, securely and only accessible to you in the Nect Wallet. For your next identification, you can simply reuse the ID document within seconds via facial recognition. Our network of partner companies is constantly growing. So keep the Nect Wallet on your mobile phone and use your digital identity for other services in the future - it's worth it!
Want to improve your unitQ Score by 20% within 30 days?
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