89
good

Netspend: Manage Your Money | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-3 Points Past 7 Days
Category: Finance
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30-Day Trend
 
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Epic
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Android unitQ Score
Android User Feedback
94%
Android
396 Reports
iOS unitQ Score
iOS User Feedback
6%
iOS
25 Reports
User Feedback
6%
iOS
25 Reports
94%
Android
396 Reports
Netspend: Manage Your Money - Latest Quality Issues
Android
Mar 19, 2024
could have put a small gift in the account upon activation
Android
Mar 20, 2024
I love tha app but my money disappears on some random timin even when it says no monthly fees or other fees
Android
Mar 21, 2024
idk why to think still having problems with my acct.funds being reimbursed correctly
Android
Mar 21, 2024
Customer Service is bad, And this whole service is a scam, They steal money off your account and use it for Cash App. And they Fraudulently order a new card. NetSpend is a Scam , If you have money on your account They steal it, don't use Netpend . They are Fraudulent and they are bad business I don't trust them . Take all your money off your account and don't ever use this service because they be stealing people's information. Netpend is a Scam.
Android
Mar 21, 2024
This bank is a scam because they won't allow you to transfer money to other bank, and they even decline direct deposit payments, except for to go to their designated locations to charge you a fee to add and withdraw money off their cards
iOS
Mar 21, 2024
Fraud
As I was getting help from a specialist team member at net spend who was finally understanding my short term memory issues and was helping me with fraud on my acct is right when the system logged me out and cut off my phone call with repress. Now leaving me to have to start all over again and try to remember . The rep that I was speaking to was very helpful and very understanding of my current homeless situation as well as people taking advantage of my disability then I was made to hang up with that rep and told to go online by myself to file these charges I did not make on my acct. now trying to start over with short term memory loss, that was wrong of Netspend to do. Very wrong. Their should be some kind of override button to reject the cyst Serv rep having to leave the current help situation for the customer. Now , me with memory loss , short term, memory loss, I'm left list again trying to recreate what I was getting help with
iOS
Mar 22, 2024
NO PROVISIONAL CREDIT
disputed a bunch of transactions recently and they promised me a response in 14 days or provisional credit if it was to take longer and they didnt keep their word VERY disappointed Shin Kim
Android
Mar 22, 2024
it didn't allow transition transaction go through
Android
Mar 28, 2024
Crappie. Can't get no freaking help. You're closed. Even when open I still can't get the help I need
Netspend: Manage Your Money - Product Description
TRUSTED BY MILLIONS Netspend® Prepaid Card

No cost to order
No Credit check
Card usage is subject to card activation & identity verification
Earn cash back offers¹

Get paid up to 2 days faster² with direct deposit
Rest easy…you’re protected with card controls
Check your account balance anywhere you are

Netspend's suite of products, you're in charge. Direct deposit is a convenient way to add money to your Account & get paid up to 2 days faster.² Use your card anywhere Visa® debit cards or Debit Mastercard® is accepted. With the Netspend Mobile App³ you can manage your account wherever you go to do things like:

Check your balance & transaction history.
Send money to friends & family⁴
Find reload locations⁵

With the Mobile App³ it’s all at your fingertips.
¹ Netspend Payback Rewards is an optional program. You may opt-out at any time by visiting the Payback Rewards page in your Online Account Center. Reward offers are based on individual shopping habits. Cash back rewards are credited to your Card Account& are not available in the form of a check or other direct payment method. See the program FAQs& Terms& Conditions in your Online Account Center for additional details about how& when you get rewarded. Program sponsor: Netspend Corporation. Pathward, N.A., The Bancorp Bank, Republic Bank & Trust Company, Members FDIC, Visa& Mastercard are not affiliated in any way with this program& do not endorse or sponsor this program.

² Faster funding claim is based on a comparison of the Pathward, N.A., The Bancorp Bank,& Republic Bank & Trust Company's policy of making funds available upon receipt of payment instruction versus the typical banking practice of posting funds at settlement. Fraud prevention restrictions may delay availability of funds with or without notice. Early availability of funds requires payor's support of direct deposit& is subject to the timing of payor's payment instruction.

³ Netspend does not charge for this service, but your wireless carrier may charge for messages or data.

⁴ No cost for online or mobile Account-to-Account transfers between Netspend Cardholders; $4.95 fee for transfers conducted through a Customer Service agent.

⁵ The Netspend Network is provided by Netspend Corporation& its authorized agents. Netspend is a licensed provider of money transfer services (NMLS ID: 932678). Netspend’s licenses& related information may be found at www.netspend.com/licenses. Fees, limits,& other restrictions may be imposed by Netspend& other third parties in connection with use of the Netspend Network.

The Netspend® All-Access® Account is a deposit account established by Pathward, National Association, Member FDIC. Netspend is a service provider to Pathward, N.A.

Netspend® All-Access® is a deposit account that is offered by Republic Bank & Trust Company, Member FDIC. Netspend is a service provider to Republic Bank & Trust Company.

The Netspend Visa Prepaid Card is issued by Pathward, National Association& Republic Bank & Trust Company, pursuant to a license from Visa U.S.A. Inc. The Netspend Prepaid Mastercard is issued by Pathward, N.A.& Republic Bank & Trust Company pursuant to license by Mastercard International Incorporated. Pathward, N.A.& Republic Bank & Trust Company; Members FDIC. Please see the back of your Card for its issuing bank. Netspend is a registered agent of Pathward, N.A.& Republic Bank & Trust Company. The Netspend Visa Prepaid Card may be used everywhere Visa debit cards are accepted. The Netspend Prepaid Mastercard may be used everywhere Debit Mastercard is accepted. Certain products& services may be licensed under U.S. Patent Nos. 6,000,608& 6,189,787. Use of the Card
Account is subject to activation, ID verification,& funds availability. Transaction fees, terms& conditions apply to the use& reloading of the Card Account. See Cardholder Agreement for details.

Mastercard& the circles design are registered trademarks of Mastercard International Incorporated.
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