84
good

NYC Pay or Dispute | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
15 Points Past 7 Days
Category: Finance
Work at NYC Department of Finance? Unlock additional insights
30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
Work at NYC Department of Finance? Unlock additional insights
Android unitQ Score
Android User Feedback
69%
Android
84 Reports
iOS unitQ Score
iOS User Feedback
31%
iOS
37 Reports
User Feedback
31%
iOS
37 Reports
69%
Android
84 Reports
NYC Pay or Dispute - Latest Quality Issues
iOS
Apr 8, 2024
Garbage
Complete trash. I have disputed 3 tickets that had no picture or info. And it does t change anything even if the app says dispute approved. I get a letter with an additional fine two weeks later.
iOS
Apr 8, 2024
Request
Delaying when I was using my card
iOS
Apr 9, 2024
Because who wants to pay the fine that doesnt “exist”
Paying the fine was easy. I don't like that the system did not have my ticket viewable after 5 days BUT it is handled. Hopefully it wont take long ti reflect the payment im my bank account.
Android
Apr 9, 2024
It costs a lot to make a payment
iOS
Apr 10, 2024
Submitted evidence
The app wouldn't accept actual photos and most would not save them resubmit as jpeg. Much hard evidence was unsubmitted.
iOS
Apr 10, 2024
NYC is the worst
I rarely go to NYC and after this experience I doubt I'll be going back, I tried to pay for a parking on an app that was not working and received a ticket for $115.00 and when disputed they said it was a no parking zone. That city is made to steal. I'm glad I don't live there. And this app to pay is horrible.
iOS
Apr 12, 2024
Can’t be liked
Although convenient for paying never has the picture available to see what happened. Also can't like the city ripping off us hard working tax paying citizens
iOS
Apr 12, 2024
App is broken
Can't submit an appeal
iOS
Apr 17, 2024
App gets stuck when putting city in box
Had to put cursor in the phone number box, to get out of keypad mode then scroll down to finish with city and zip code
NYC Pay or Dispute - Product Description
“NYC Pay or Dispute” is New York City’s official mobile app to securely pay or dispute parking and camera violations. You will be able to do the following:
· Pay tickets by credit or debit card or through your bank account (eCheck). No Fee applies when paid using eCheck.
· Dispute a ticket immediately using your device’s camera to upload evidence.
· Search ticket(s) using violation or license plate numbers.
· Save tickets you have previously searched for.
· Save license plates and billing information on your device.
· View payment history by ticket or license plate numbers.
· View dispute history by ticket or license plate numbers.
· Receive receipts by email and/or text.
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