85
good

PalmPay | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
14 Points Past 7 Days
Category: Finance
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
96%
Android
2138 Reports
iOS unitQ Score
iOS User Feedback
4%
iOS
87 Reports
User Feedback
4%
iOS
87 Reports
96%
Android
2138 Reports
PalmPay - Latest Quality Issues
Android
Mar 26, 2024
I hate palmpay, imagine borrowing money from flexi cash and the following day was the due date. Na so palmpay customer start bombasting me with calls ooo, I pick one and the person starting insulting me and causing my family with Yoruba and na so the person end call. Omor I regretted opening account with palmpay. I tried explaining to them that I'm a struggling student and I was broke and hungry that was why i borrowed the money and uptill now i have not paid the money, and they are disturbing
Android
Mar 26, 2024
Palmpay is a nice app but the upgrading path is hell, since 4 days now i can't use my account for anything even after providing my BVN and NIN still my account is still restricted because of upgrade . I request you unrestrict my account while the upgrade is still going on
Android
Mar 26, 2024
More Local governments are not uploaded in Cross River example Calabar Municipality and Calabar South. It's too bad. Cus of that, my KYC cannot be upgraded to tier 3. Something should be done about it asap
Android
Mar 27, 2024
So I heard about PalmPay and decided to hop on the bandwagon. Tried to update the app of which it went through the normal process of 1%-100%. Fast forward to opening the app and it brings me back to the "update" option. A total waste of time and data I'd say.
Android
Mar 27, 2024
This app is great buh I have issues with it theses days Verifying nin it says u must be 18 yrs and above 😡😡 Even normal bank open bank for under 18s
Android
Mar 27, 2024
Good but I haven't done any transfer today and it's saying I already exceeded limit
Android
Mar 27, 2024
There is no need using nin it does not allow children who wants to open the app use it pls remove the nin
Android
Mar 27, 2024
The new update is very bad
Android
Mar 28, 2024
The font size of all chacters display in all menus and sub- menus in this PALMPAY app are too small for the average person's above 40 years in age. This is a critical deficiency that needs to be corrected because even with reading glasses, the fonts are still so small to view with much eyes straining. The dark mode version of the app display even more smaller fonts as well, so App developers must work to give us a better display for all cus tomers
PalmPay - Product Description
PalmPay: The Financial App that Fits Your Life.
- Trusted by millions of Nigerian users for seamless money transfers and payments.
- Enjoy free Transfers and Swift Transactions every day and every month.
- Save flexibly with super amazing daily interest at 16% p.a., plus you can withdraw for free any time!
- Get 20% discount on Every Airtime Tuesday and 10% discount on Every Data Friday.
- Pay the exact amount at over 100,000 local shops.
- Enter your phone number to sign up and get mind-blowing Rewards & Benefits.
- 24/7 Customer Support is always available for you.
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PalmPay is an intuitive financial app with account opening, money transfer, and bill payments in one. PalmPay is worthy of your trust based on its safety and reliability. And it is fully licensed and regulated as a Mobile Money Operator by the Central Bank of Nigeria, insured by the NDIC, and trusted by millions of users. 
 
With over 500 cooperation partners, PalmPay supports all scenarios you want to pay. Only your phone number is needed to complete the registration. You can get benefits in PalmPay APP, including amazing coupons for newbies, free transfer chances, cashback or discount on every transaction, etc. Get with the times, download, and join us now.
 
Here are some of the benefits that you can not miss: 
 
1. Transfer
- 90+ free transfers every month. 
- Instant transfer to over 500 financial institutions.
 
2. Airtime
- Support 5 telecommunication operators, including MTN, Airtel, GLO, 9Mobile and Smile.
- Get 20% Discount on Airtime every Tuesday.
- Use Schedule Top-up to help you recharge automatically to avoid downtime.
  
3. Data Bundle
- Get 10% Discount on Data Bundle Purchases every Friday.
- Exclusive Data Social Plan with MTN, get 1GB of Data at only N250.

4. Savings
- Flex your savings with super amazing daily interest at 16% p.a., accessible any time!
- Enjoy higher returns with fixed savings, lock your funds to earn up to 20% p.a.!

5. Pay Shop
- Pay with PalmPay at over 100,000 local shops.
- Pay the exact amount when you shop and get cashback everyday.
 
6. Easy to log in to get amazing rewards & benefits
- No hassles and only your phone number is needed to complete the registration.
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How PalmPay protects you?
We take the security of your funds and data seriously. PalmPay uses the highest level of encryption to protect your personal and transaction information.
 
1. Insuring Your Money
Your deposits are safe! Every Deposit made on PalmPay is insured by the Nigeria Deposit Insurance Corporation (NDIC).
 
2. Transaction Screening
We screen all transactions using international databases as our proprietary systems to prevent money laundering and fraud. 
 
3. Security Certifications
PalmPay is PCI DSS certified to secure our users’ transactions against data theft and fraud.
We have been formally recognized by NITDA as being compliant with the Nigeria Data Protection Regulation (NDPR) for meeting the highest information security standards. 
 
4. Fraud Protection
In addition to our automated systems, PalmPay’s compliance, transaction monitoring, issue resolution, and fraud prevention teams work full-time to intercept suspicious transactions, freeze suspected fraudsters’ accounts and follow up on reports.
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Contact us
We are always excited to hear from you. For any feedback, questions, or concerns, reach us via:
1. Helpline: 018886888
2. Email: support@palmpay.com
3. Website: https://palmpay.com/
To know more, find us on Facebook, Twitter, Instagram, and Telegram.
1. Twitter: @palmpay_ng 
2. Facebook: @PalmPay Nigeria
3. Instagram: @palmpayapp_ng
4. TikTok: @palmpayapp
5. YouTube: @PalmPay
6. LinkedIn: PalmPay
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