50
poor

Payactiv | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
10 Points Past 7 Days
Category: Finance
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
77%
Android
109 Reports
iOS unitQ Score
iOS User Feedback
23%
iOS
32 Reports
User Feedback
23%
iOS
32 Reports
77%
Android
109 Reports
Payactiv - Latest Quality Issues
Android
Apr 18, 2024
This service sux the hours are never correct if you attempt to fix it the option in the app don't work correctly and if you use the help and speak to them threw messages they claim they will fix if you send a picture of proof well I did I sent 6 because not one days hours have been correct ever and they said the next day issue was resolved but yet nothing changed on top of this they charge 2.99 Everytime they give you access to short hours seems likely on purpose to cause you to need more times
iOS
Apr 19, 2024
False information
It states I have $750 accessible, but when I tried to obtain the $750 it only allowed me to obtain $500.
iOS
Apr 19, 2024
H
I get charged $20 from my next paycheck for accessing my own money.
Android
Apr 20, 2024
app doesn't work Ive never got past the well send a code to your phone part and why am I being told to download to avoid fees in text but I can't get a code in text idk about this app very sketchy from what I see so far
iOS
Apr 21, 2024
Too many bugs
Keeps trying to send code to my phone to sign in, yet I never actually get code. Can't get into account and it's irritating!
Android
Apr 21, 2024
Suddenly today the app is just crashing and even though my payroll isn't being done at the moment I can't access none of my phones because it says my payroll is being calculated at the time which is not being calculated at this time I borrow money every Saturday morning but I can't today for some reason because of the app crashing was going to give it a 4 or 5 stars but now definitely a one-star until this is fixed
Android
Apr 22, 2024
Your work hrs may be consistent but this app is NOT nor are the responses from support about WHY. I have been signed up almost 2 yrs working the same job and STILL have to wait for my limited funds to be available should I need them. It's ridiculous. How bout if someone is consistent user of the app reward them? My payroll and hrs have been the same!
iOS
Apr 22, 2024
Fees are high
If you are using this app that means you are in need of some quick cash. I don't understand why the fees are so high.
Android
Apr 22, 2024
Doesn't update daily, it's frustrating when you work and want to see your daily pay amount and for 2 to 3 days. I contacted my payroll with my job and they sent it in on their part but payactiv says that they haven't received the hours worked which is a lie.
Payactiv - Product Description
Smart saving, spending, earning, and discounts—together.

Get paid as you earn with employer participation
Get the wages you’ve earned from hours you’ve already worked directly into your bank account or Payactiv card. Use it to pay bills, get a ride, and pick up cash at Walmart. No loans, no interest–just your money, in your hands.

Banking for real life for everyone
Create a Payactiv account and enjoy faster access to their pay along with the convenience of the Payactiv Visa® Card.1 With top-notch security and spend guidance at your fingertips to start saving immediately, it’s your earnings, spending, and savings with you in control.

Faster access to your money 
•	Up to 2 days early deposit of your paycheck2
•	Up to 4 days early deposit of government payments2
•	Immediate access to wages earned today3 

Easy, free, instant mobile payments 
•	Receive and send funds to other members
•	Send funds by phone number
•	Money is available immediately

SmartSpend and SmartSave to stay on track with your goals
•	Always know what’s safe to spend
•	Track your spending habits at a glance
•	Be alerted of low balance
•	Auto transfer from earned wages3

Grow savings with real-time insights on what’s possible
•	Automated insights on what’s possible to save
•	See your savings grow with each paycheck
•	Get financial advice for near- and long-term plans
•	1-1 phone service with trained financial coaches

Banking without the hidden fees
•	No minimum balance requirements
•	No overdrafts
•	No monthly or inactivity fees
•	Surcharge-free withdrawals at 37,000+ MoneyPass® ATMs
•	Free integrated bill pay
•	Cash withdrawal at tellers in participating banks

Convenience and security, you can count on
•	Use the card with Google Pay or Apple Wallet 
•	Touchless payments at stores
•	FDIC insured
•	Protected by Visa’s Zero Liability protection
•	Lock or replace lost or stolen cards
•	24/7/365 support in English and Spanish

Designed with purpose
•	Made from 98 percent upcycled plastic
•	Uses plastic waste that might otherwise end up in a landfill
•	Comes in 3 color choices


For more information visit www.payactiv.com
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1The Payactiv Visa® Prepaid Card is issued by Central Bank of Kansas City, Member FDIC, pursuant to a license from/by Visa U.S.A., Inc. Certain fees, terms, and conditions are associated with the approval, maintenance, and use of the Card.  You should consult your Cardholder Agreement and the fee schedule at payactiv.com/card411. If you have any questions regarding the Card or such fees, terms, and conditions, you can contact us toll-free 24/7/365 at 1 (877) 747-5862.

2 Many (but not all) employers, government benefits providers, and other originators send direct deposits early with an effective date of 1-4 days later. Beginning with your second direct deposit of at least $5 from the same source, Central Bank of Kansas City (CBKC) will post the funds to your Payactiv Visa Prepaid Card when we receive it, rather than on the effective date. This may result in your having access to the funds sooner. The date CBKC receives your direct deposit and the effective date are controlled by the originator.

3 Earned Wage Access requires employer participation.
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