27
poor
PennyMac Mobile unitQ Score
30 Day Average as of May 06, 2025
39 point score decrease in the last 30 days
What’s unitQ Score?
unitQ Score measures the gap between user expectations and their actual experience. It is an unbiased and proprietary machine-generated scoring algorithm that represents the percentage of a company's customers reporting a frictionless experience with their product or service.
Feedback sources:
Apps Store
Google Play
30-Day Trend
poor
fair
good
epic
Android unitQ Score
iOS unitQ Score
User Feedback
70%
iOS
91 Reports
30%
Android
39 Reports
About PennyMac Mobile
What is PennyMac Mobile?
The PennyMac Mobile app is a user-friendly tool designed for managing your mortgage and home financing needs. With features like account access, payment options, and mortgage rate information, the app makes it easy to stay on top of your mortgage with just a few taps.
Is PennyMac Mobile safe?
The PennyMac Mobile app appears to be relatively safe for users, as it employs encryption to secure data in transit and offers options to request data deletion. However, it does collect sensitive information like approximate location, personal details, and user payment info, which could pose risks if mismanaged. Therefore, while it has robust security measures, parents should supervise younger users to mitigate any potential privacy concerns.
Who owns PennyMac Mobile app?
The PennyMac Mobile app is owned by PennyMac Financial Services, Inc. This company focuses on mortgage finance and services, making it easy for users to manage their home loans.
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