15
poor
PetSmart, Inc unitQ Score
30 Day Average as of May 06, 2025
13 point score decrease in the last 30 days
What’s unitQ Score?
unitQ Score measures the gap between user expectations and their actual experience. It is an unbiased and proprietary machine-generated scoring algorithm that represents the percentage of a company's customers reporting a frictionless experience with their product or service.
Feedback sources:
Apps Store
Google Play
30-Day Trend
poor
fair
good
epic
Android unitQ Score
iOS unitQ Score
User Feedback
53%
iOS
94 Reports
47%
Android
85 Reports
About PetSmart, Inc
What is PetSmart, Inc?
PetSmart, Inc is a retail corporation that focuses on pet products and services, including pet food and grooming. The PetSmart, Inc app provides users with easy access to their product offerings, promotions, and pet care resources.
Is PetSmart, Inc safe?
The PetSmart app appears relatively safe for users, including younger audiences, as it employs Secure Socket Layer (SSL) encryption for data protection, ensuring that personal information is secure during transactions. However, users should remain cautious of shared content, as the app may facilitate interactions that include user-generated content, which could pose risks if not monitored appropriately.
Who owns PetSmart, Inc app?
PetSmart, Inc. is owned by a group of investors led by the private equity firm BC Partners, which holds a majority share in the company. Therefore, the owner of the PetSmart, Inc app is BC Partners, alongside other co-investors.
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