79
good

PNC Mobile Banking | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-3 Points Past 7 Days
Category: Finance
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30-Day Trend
 
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Android unitQ Score
Android User Feedback
91%
Android
1117 Reports
iOS unitQ Score
iOS User Feedback
9%
iOS
107 Reports
User Feedback
9%
iOS
107 Reports
91%
Android
1117 Reports
PNC Mobile Banking - Latest Quality Issues
iOS
Apr 22, 2024
App will not open
Every time I open the app it immediately says “no WiFi/Cellular Data” and keeps RAPIDLY repeating that so I can't even touch any to try to open it. I always have a connection. I've tried everything, deleting the app, checking the settings on the app , even going to another place where the WiFi is definitely working. I even called PNC and they say they have no idea. Is anyone else having this issue??
Android
Apr 22, 2024
Suggestion: modernize your checks and reading equipment to NOT use the 1960s era fat/skinny fonts for account and routing numbers. Half of the digits don't look like real numbers.... This can lead to mistakes and dropped digits by HUMANS trying to read these numbers.
Android
Apr 22, 2024
Why can't I take a screenshot? It's my phone and my account. Totally unnecessary and unacceptable.
Android
Apr 23, 2024
Works sometimes, buggy as heck other times
Android
Apr 24, 2024
Tried to check my balance in an account since I got an email telling me it was low.... App won't even let me past the initial startup screen. Yes, I've checked my connection to the internet and it's fine, the app is the problem.
Android
Apr 24, 2024
The worst online credit card system ever makes you reset password randomly, then it's a fight to get it reset....going to leave this game playing POS of a bank!!!!
Android
Apr 24, 2024
After a few calls for mobile app support, I'm still not able to deposit a check into my account. Apparently, there's no fix for this bug in the app. When, I get to a branch, I will be closing this account that I've had for 18 years.
Android
Apr 25, 2024
Frustrating. I had to re-enter all my data to make a simple transfer. It took a lot longer than normal despite the transaction being a duplicate of one I make regularly.
Android
Apr 25, 2024
PNC bank is great. I have been with it for years and have recommended to many of my friends. Recently I wanted to try Zelle Pay but it somehow requires mobile app. Then I downloaded the mobile app -- I could not be able to login. I am usong very complicated password which is generated and managed by a password manager. PNC mobile app does not allow you to paste password!!! I have no way to type in the complicated password. It is redicious. It is a pass to me.
PNC Mobile Banking - Product Description
Check balances & recent transactions – See current account activity for your checking, savings, credit card and loan accounts.

Protect your accounts – Set up Touch ID or Face ID to securely sign on to the app. Or, reset your password quickly and conveniently if you need to.

Send money with Zelle® – Send money simply, to people you know and trust (i) using your
mobile number or email address.

Transfer funds – Transfer funds between eligible PNC accounts and external bank accounts (ii).

Make deposits – Deposit checks quickly and easily with your iOS device (iii).

Pay bills – Add your bills and make one-time or recurring bill payments right from the app.

Manage your cards – View and manage your PNC credit, debit and SmartAccess® cards and make in-store payments with Apple Pay right from the app.

Lock your cards – Easily lock or unlock your PNC debit card or credit card if you misplace it.

Locate PNC – Locate the nearest PNC ATM or branch using our location services, or search by zip code and street address.


If you have Virtual Wallet®, you’ll have access to more tools and insights to help you work toward your financial goals.

See what’s free to spend – Your Scheduled Out subtracts known bills and expenses from your available checking account balance to show you what’s free to spend, which we call your Free Balance. You’ll also see potential Danger DaysSM, which is when your account is at risk of being overdrawn.

Visualize your money – Use Money Bar® to see how much is available to spend with your Free Balance, what you’ve scheduled for bills and how much you’ve set aside for goals.

Know your activity – Use the Calendar to see upcoming paydays and payments, and view a history of your transactions. You can pay bills, schedule bill reminders, track external payments, view potential Danger Days and more.

Track your spending & set budgets – See where you're spending your money with categories like restaurants, gas and more. Then, create budgets to know if you’re staying on track.

Make saving easier – Create savings goals to work toward your goals and keep track of your progress along the way. Set up automatic rules to regularly transfer money to your savings, like once a week or when you receive a paycheck.  Make saving fun using your personalized piggy bank to transfer money to your savings.

With PNC’s Security and Privacy, you can be confident that your personal and financial information will be protected while using our app.

(i) Zelle should only be used to send or receive money with people you know and trust. Before using Zelle to send money, you should confirm the recipient's email address or U.S. mobile phone number. Neither PNC nor Zelle offer a protection program for authorized payments made with Zelle. Zelle is available to almost anyone with a bank account in the U.S. Transactions typically occur in minutes between enrolled users.

If the recipient has not enrolled, the payment will expire after 14 calendar days.
(ii) There are limits to the number of transactions you can make from a savings or money market account per month.
(iii) PNC does not charge a fee for Mobile Banking. However, third party message and data rates may apply. Mobile Deposit is a feature of PNC Mobile Banking.  Use of the Mobile Deposit feature requires a supported camera-equipped device and you must download a PNC mobile banking app.  Eligible PNC Bank account and PNC Bank Online Banking required. Certain other restrictions apply.  See the mobile banking terms and conditions in the PNC Online Banking Service Agreement. Virtual Wallet, PNC SmartAccess and SmartAccess are registered trademarks of The PNC Financial Services Group, Inc. ©2023 The PNC Zelle and the Zelle related marks are wholly owned by Early Warning Services, LLC and are used herein under license.
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