Royal Bank of Canada
Royal Bank of Canada at a glanceRoyal Bank of Canada (Finance) has a unitQ Score of 31 out of 100, rated poor, as the 30-day average on Nov 9, 2026, up 6 points from 25 in the previous 30 days. The score draws on 151 user feedback reports from the App Store and Google Play in the last 30 days. Top feedback themes: Difficult to Navigate UI, Force Closing Or Crashing and Device Not Compatible.
What’s unitQ Score? unitQ Score measures the gap between user expectations and their actual experience. It is an unbiased and proprietary machine-generated scoring algorithm that represents the percentage of a company's customers reporting a frictionless experience with their product or service.
unitQ Score 30 Day Average as of Nov 09, 2026 6 point score increase in the last 30 days
30-Day Trend
User Feedback
- iOS
- 35 % 53 Reports
- Android
- 65 % 98 Reports
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Royal Bank of Canada31
Top feedback themes
- ApplicationUser InterfaceDifficult to Navigate UI
- ApplicationStabilityForce Closing Or Crashing
- ApplicationStabilityDevice Not Compatible
- AccountAccount StatusRepeated Requests To Verify Account
- Customer Support & SuccessConductUnsatisfactory Behavior