/ unitQ Score

Royal Bank of Canada

Finance30-day average as of Nov 09, 2026

Royal Bank of Canada at a glanceRoyal Bank of Canada (Finance) has a unitQ Score of 31 out of 100, rated poor, as the 30-day average on Nov 9, 2026, up 6 points from 25 in the previous 30 days. The score draws on 151 user feedback reports from the App Store and Google Play in the last 30 days. Top feedback themes: Difficult to Navigate UI, Force Closing Or Crashing and Device Not Compatible.

What’s unitQ Score? unitQ Score measures the gap between user expectations and their actual experience. It is an unbiased and proprietary machine-generated scoring algorithm that represents the percentage of a company's customers reporting a frictionless experience with their product or service.

Feedback sources:App StoreGoogle Play
31poor

unitQ Score 30 Day Average as of Nov 09, 2026 6 point score increase in the last 30 days

Previous 30 days25
Last 30 days31

30-Day Trend

poorfairgoodepicunitQ ScoreiOS unitQ ScoreAndroid unitQ Score
020406080Oct 9Oct 24Nov 7020406080Oct 9Oct 24Nov 7

User Feedback

151Reports
iOS
35 % 53 Reports
Android
65 % 98 Reports

Compared with similar apps

  1. Citi Mobile89
  2. Dave - Banking For Humans81
  3. Robinhood77
  4. Robinhood: Invest. Save. Earn.77
  5. Cash App74
  6. Chime71
  7. Capital One Mobile68
  8. Coinbase Buy & sell Bitcoin53
  9. Rocket Money42
  10. PayPal: Mobile Cash38
  11. Royal Bank of Canada31

Top feedback themes

  • ApplicationUser Interface
    Difficult to Navigate UI
  • ApplicationStability
    Force Closing Or Crashing
  • ApplicationStability
    Device Not Compatible
  • AccountAccount Status
    Repeated Requests To Verify Account
  • Customer Support & SuccessConduct
    Unsatisfactory Behavior

All scorecards

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