/ unitQ Score

Rocket Mortgage

Finance30-day average as of Nov 09, 2026

Rocket Mortgage at a glanceRocket Mortgage (Finance) has a unitQ Score of 87 out of 100, rated good, as the 30-day average on Nov 9, 2026, down 5 points from 92 in the previous 30 days. The score draws on 91 user feedback reports from the App Store and Google Play in the last 30 days. Top feedback themes: Difficult to Navigate UI.

What’s unitQ Score? unitQ Score measures the gap between user expectations and their actual experience. It is an unbiased and proprietary machine-generated scoring algorithm that represents the percentage of a company's customers reporting a frictionless experience with their product or service.

Feedback sources:App StoreGoogle Play
87good

unitQ Score 30 Day Average as of Nov 09, 2026 5 point score decrease in the last 30 days

Previous 30 days92
Last 30 days87

30-Day Trend

poorfairgoodepicunitQ ScoreiOS unitQ ScoreAndroid unitQ Score
708090100Oct 9Oct 22Nov 6708090100Oct 9Oct 22Nov 6

User Feedback

91Reports
iOS
35 % 32 Reports
Android
65 % 59 Reports

Compared with similar apps

  1. Citi Mobile89
  2. Rocket Mortgage87
  3. Dave - Banking For Humans81
  4. Robinhood77
  5. Robinhood: Invest. Save. Earn.77
  6. Cash App74
  7. Chime71
  8. Capital One Mobile68
  9. Coinbase Buy & sell Bitcoin53
  10. Rocket Money42
  11. PayPal: Mobile Cash38

Top feedback themes

  • ApplicationUser Interface
    Difficult to Navigate UI

About Rocket Mortgage

What is Rocket Mortgage?

The Rocket Mortgage app is a mobile application that allows users to apply for and manage their home loans easily. With this app, you can get mortgage approvals, track your application status, and make payments right from your mobile device.

Is Rocket Mortgage safe?

Rocket Mortgage is generally safe for users, including younger audiences, due to its strong security measures and clear data privacy policies. While it offers a user-friendly mortgage application process, users must be aware that personal and financial information is required, which may concern some individuals. Additionally, youth should be cautious of the platform's credit requirements and potential denial rates, as 19% of applicants are turned away.

Who owns Rocket Mortgage app?

The Rocket Mortgage app is owned by Rocket Mortgage, LLC, which is a subsidiary of Rocket, LLC. Rocket Companies, Inc. is the parent company that manages Rocket, LLC.

All scorecards

Unlock Free Customer Insights

Sent to your email every week so you can keep delivering great experiences!

Loading the form.