39
poor
Ruter unitQ Score
30 Day Average as of May 06, 2025
11 point score decrease in the last 30 days
What’s unitQ Score?
unitQ Score measures the gap between user expectations and their actual experience. It is an unbiased and proprietary machine-generated scoring algorithm that represents the percentage of a company's customers reporting a frictionless experience with their product or service.
Feedback sources:
Apps Store
Google Play
30-Day Trend
poor
fair
good
epic
Android unitQ Score
iOS unitQ Score
User Feedback
66%
iOS
37 Reports
34%
Android
19 Reports
About Ruter
What is Ruter?
The Ruter app is a mobile application that helps users plan their journeys on public transport in Oslo and Viken, Norway. It provides real-time information about bus, tram, and train schedules, making it easier for users to navigate the city's transit system.
Is Ruter safe?
The Ruter app offers some security measures, like data anonymity when planning trips, but there are concerns over user behavior and app reliability. Reviews highlight buggy functionality and poor customer service, which can affect younger users. Privacy protocols are in place for data protection, yet negative experiences with drivers and app operations suggest potential risks that users should consider.
Who owns Ruter app?
The Ruter app is owned by Ruter AS, which is 60% owned by Oslo Municipality and 40% owned by Akershus County Municipality. This ownership structure exemplifies how public transport services are organized in the Oslo region.
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