Santander Consumer Bank
Santander Consumer Bank at a glanceSantander Consumer Bank (Finance) has a unitQ Score of 73 out of 100, rated good, as the 30-day average on Nov 9, 2026, down 3 points from 76 in the previous 30 days. The score draws on 59 user feedback reports from the App Store and Google Play in the last 30 days. Top feedback themes: Difficult to Navigate UI, Can't Log In and Unsatisfactory Behavior.
What’s unitQ Score? unitQ Score measures the gap between user expectations and their actual experience. It is an unbiased and proprietary machine-generated scoring algorithm that represents the percentage of a company's customers reporting a frictionless experience with their product or service.
unitQ Score 30 Day Average as of Nov 09, 2026 3 point score decrease in the last 30 days
30-Day Trend
User Feedback
- iOS
- 14 % 8 Reports
- Android
- 86 % 51 Reports
Compared with similar apps
Citi Mobile89
Dave - Banking For Humans81
Robinhood77- Robinhood: Invest. Save. Earn.77
Cash App74
Santander Consumer Bank73
Chime71
Capital One Mobile68
Coinbase Buy & sell Bitcoin53
Rocket Money42
PayPal: Mobile Cash38
Top feedback themes
- ApplicationUser InterfaceDifficult to Navigate UI
- ApplicationLoginCan't Log In
- Customer Support & SuccessConductUnsatisfactory Behavior
- AccountAccount SettingsVerification SMS Not Received
- ApplicationStabilityFreezing
About Santander Consumer Bank
What is Santander Consumer Bank?
The Santander Consumer Bank app is a mobile application that allows users to manage their bank accounts and loans easily. With this app, customers can track their finances, make payments, and access various banking services right from their smartphones.
Is Santander Consumer Bank safe?
The Santander Consumer Bank app offers various security features, like data encryption and a Digital Banking Guarantee, suggesting it's generally safe for users, including younger audiences. However, users must remain vigilant against risks such as phishing and device sharing, which can compromise privacy. Overall, while security measures are in place, education on secure behaviors is essential.
Who owns Santander Consumer Bank app?
The Santander Consumer Bank app is owned by Santander, which is one of the largest financial groups in the world. Santander Consumer Finance is the specific entity that operates this app, and it is fully owned by Santander.