59
poor

SchoolsFirst FCU Mobile 5.0 | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
7 Points Past 7 Days
Category: Finance
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
66%
Android
167 Reports
iOS unitQ Score
iOS User Feedback
34%
iOS
87 Reports
User Feedback
34%
iOS
87 Reports
66%
Android
167 Reports
SchoolsFirst FCU Mobile 5.0 - Latest Quality Issues
iOS
May 4, 2021
A+
I found the app easy to navigate and it took little time to get use to it. After 3 or 4 times of using the app, I was good to go. after that it was easy to use. For me it wasn't a problem.
iOS
May 4, 2021
App works differently on iPad
The iPad version of the new Schools app does not work as seamlessly as on iPhone. On iPhone I can do face recognition, and on iPad the face option does not appear. This app is substandard to technology capabilities. Very disappointed in Schools credit union.
Android
May 4, 2021
Can't see app on phone blends
Android
May 3, 2021
Multiple issues. Camera does not work properly when depositing checks. And if a check is rejected for deposit, it doesn't list why.
iOS
May 3, 2021
Does not save log in info
I am extremely annoyed by not being able to automatically log in after multiple attempts to save my log in info. Face ID does not work either. I have to manually type in my username and password every single time. The older version gave me absolutely no problems. Navigating thru the app is not user friendly but with all things new we can adapt to new changes so it may take a minute for me to learn where everything is at. So far the most annoying thing is the not being able to log in automatically. Yes I did restart my cell phone a few times, closed all table etc etc. nothing works.
Android
May 3, 2021
I am unable to deposit my checks through the app with the new update. My wife has the old version and it works fine. The new version does not work for check deposits.
Android
May 3, 2021
Installed the new app. Edeposit doesn't work. The camera feature doesn't work. Repeat "deposit rejected" notices. Never had a problem before.
iOS
May 3, 2021
Still can’t read check deposit amounts correctly
Still can't read check deposit amounts correctly. Old and new app fail at e-deposits. One minute it works, the next it doesn't.
iOS
May 2, 2021
Nothing saves
What is the point of the remember me button if it's not going to save my information? Why have the option to pick yes or no on the enable Face ID, If it's not going to actually be able to log you in with Face ID. It's so annoying! When you have to put in your user and password every time you want to log in! Hope it gets fixed soon!
SchoolsFirst FCU Mobile 5.0 - Product Description
The redesigned SchoolsFirst FCU Mobile Banking app makes managing your accounts anytime, anywhere easier and more convenient than ever before. Log in quickly with Touch ID/Face ID, enjoy an easier-to-read view of your account balances, deposit checks, move money between accounts, manage bill payments, send money to fellow Members, and much more. Plus, with state-of-the-art encryption methods and two-factor authentication, your information is always safe and secure.



More Features:

      •	   Send and receive money with Zelle® 
      •	   Find nearby ATMs and branches, as well as current wait times
      •   Lock and unlock your debit cards
      •   Manage your credit cards
      •   Add or cancel travel notices
      •   View and download account statements
      •   Safely send us secure, email-style messages with attachments
      •   View real-time loan, credit card, and savings rates
      •   Apply for a loan or check the status of loans in progress
      •   Manage your Overdraft Protection, Fraud Alerts, and more 
      •   Shop for your next vehicle with TrueCar and Autoland
      •   Order checks



Data and text charges may apply; check with your mobile provider. Deposit eligibility requirements apply. 



Federally Insured by NCUA
Equal Housing Lender
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