Quality degradation at SchoolsFirst FCU Mobile  
Users report higher volume of Quality Issues than usual

SchoolsFirst FCU Mobile | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-6 Points Past 7 Days
Category: Finance
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30-Day Trend
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Android unitQ Score
Android User Feedback
68 Reports
iOS unitQ Score
iOS User Feedback
5 Reports
User Feedback
5 Reports
68 Reports
SchoolsFirst FCU Mobile - Latest Quality Issues
Jan 1, 2023
Good functionality, but crashes frequently when switching apps
Jan 4, 2023
What happen to logging in with the fingerprint option? I just tried to log in and it was gone? Every financial app uses this option why would you take that away? Also depositing checks with the app is a pain, it rarely accepts the checks and I end up having to deposit the check into my other bank because they accept it no problem with their app.
Jan 7, 2023
The mobile banking app sucks it's always experiencing some sort of glitch and if you ever need to get ahold of a representative GOOD LUCK WITH THAT.
Jan 8, 2023
Eh...they added extra steps to my payment process in the app that I'm not a fan of; but all in all schools FCU are my favorite people!
Jan 14, 2023
The app to deposit checks by photos doesn't work at all I'll give 2 stars, most of the time doesn't let me finish the deposit. Hope you guys can do something about it thanks.
Jan 15, 2023
Android user here: last year the fingerprint sign on was working just fine, but after some update its no longer available and I read they made it only for ios. Just curious why did it get taken away from android users?? It's so annoying with these small fickle touch screen keyboards to enter in my password when I could easily access with my fingerprint. Wish they'd do another update ASAP for the fingerprint access to come back for Android users!
Jan 21, 2023
Crashes. I can never log in. It's said It can not establish a network connection but all my other banking apps work just fine. It's been like this for 2 years. Get it together!
Jan 26, 2023
Face ID
With the new update face recognition completely disappeared. I'm no longer able to turn the setting in or off with “log in with biometrics” because it's not an option anymore.
Jan 27, 2023
To be honest I love this bank it's great but this app sucks bad looks put dated also when dose this bank not have transaction alerts I have an online bank account with chime when ever I make an purchase I get an notification in an instant and yet schools first can't do that.
SchoolsFirst FCU Mobile - Product Description
The redesigned SchoolsFirst FCU Mobile Banking app makes managing your accounts anytime, anywhere easier and more convenient than ever before. Log in quickly with Touch ID/Face ID, enjoy an easier-to-read view of your account balances, deposit checks, move money between accounts, manage bill payments, send money to fellow Members, and much more. Plus, with state-of-the-art encryption methods and two-factor authentication, your information is always safe and secure.

More Features:

      •	   Send and receive money with Zelle® 
      •	   Find nearby ATMs and branches, as well as current wait times
      •   Lock and unlock your debit cards
      •   Manage your credit cards
      •   Add or cancel travel notices
      •   View and download account statements
      •   Safely send us secure, email-style messages with attachments
      •   View real-time loan, credit card, and savings rates
      •   Apply for a loan or check the status of loans in progress
      •   Manage your Overdraft Protection, Fraud Alerts, and more 
      •   Shop for your next vehicle with TrueCar and Autoland
      •   Order checks

Data and text charges may apply; check with your mobile provider. Deposit eligibility requirements apply. 

Federally Insured by NCUA
Equal Housing Lender
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