29
poor
Securus Mobile unitQ Score
30 Day Average as of May 06, 2025
4 point score increase in the last 30 days
What’s unitQ Score?
unitQ Score measures the gap between user expectations and their actual experience. It is an unbiased and proprietary machine-generated scoring algorithm that represents the percentage of a company's customers reporting a frictionless experience with their product or service.
Feedback sources:
Apps Store
Google Play
30-Day Trend
poor
fair
good
epic
Android unitQ Score
iOS unitQ Score
User Feedback
18%
iOS
19 Reports
82%
Android
84 Reports
About Securus Mobile
What is Securus Mobile?
The Securus Mobile app is a tool that helps users communicate with inmates in correctional facilities. It allows users to send messages, make video calls, and manage their accounts easily through their smartphones.
Is Securus Mobile safe?
The Securus Mobile app raises significant safety concerns for younger audiences primarily due to its tracking features and potential data breaches. While it offers communication tools for families to connect with incarcerated individuals, the collection of location data and its potential misuse by law enforcement pose serious privacy risks. Parents should be cautious about the app's privacy policies and the implications for their children's data.
Who owns Securus Mobile app?
The Securus Mobile app is owned by Securus Technologies, which is a subsidiary of Aventiv Technologies. Aventiv Technologies is in turn owned by the private equity firm Platinum Equity.
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