SoFi
SoFi at a glanceSoFi (Finance) has a unitQ Score of 45 out of 100, rated poor, as the 30-day average on Nov 9, 2026, up 11 points from 34 in the previous 30 days. The score draws on 170 user feedback reports from the App Store and Google Play in the last 30 days. Top feedback themes: Difficult to Navigate UI, Force Closing Or Crashing and Unsatisfactory Behavior.
What’s unitQ Score? unitQ Score measures the gap between user expectations and their actual experience. It is an unbiased and proprietary machine-generated scoring algorithm that represents the percentage of a company's customers reporting a frictionless experience with their product or service.
unitQ Score 30 Day Average as of Nov 09, 2026 11 point score increase in the last 30 days
30-Day Trend
User Feedback
- iOS
- 25 % 42 Reports
- Android
- 75 % 128 Reports
Compared with similar apps
Citi Mobile89
Dave - Banking For Humans81
Robinhood77- Robinhood: Invest. Save. Earn.77
Cash App74
Chime71
Capital One Mobile68
Coinbase Buy & sell Bitcoin53
SoFi45
Rocket Money42
PayPal: Mobile Cash38
Top feedback themes
- ApplicationUser InterfaceDifficult to Navigate UI
- ApplicationStabilityForce Closing Or Crashing
- Customer Support & SuccessConductUnsatisfactory Behavior
- ApplicationStabilitySlow Performance
- ApplicationNotificationsApp Notifications Not Received
About SoFi
What is SoFi?
The SoFi app is a financial technology platform that helps users manage their money through services like investing, borrowing, and saving. With features designed to improve financial health, the app aims to make financial services accessible and easy to use for everyone.
Is SoFi safe?
The SoFi app is generally considered safe, particularly for young users, thanks to robust security measures like SSL encryption, two-factor authentication, and FDIC insurance covering up to $2 million. However, users should be cautious of potential scams and should use all security features to protect their information. Overall, understanding these risks is essential when using financial apps like SoFi.
Who owns SoFi app?
The SoFi app is owned by Social Finance, Inc., which is commonly referred to as SoFi. The company has subsidiaries such as SoFi Wealth LLC, helping to offer a range of financial services.