/ unitQ Score

Sparkasse

Finance30-day average as of Nov 09, 2026

Sparkasse at a glanceSparkasse (Finance) has a unitQ Score of 39 out of 100, rated poor, as the 30-day average on Nov 9, 2026, down 10 points from 49 in the previous 30 days. The score draws on 607 user feedback reports from the App Store and Google Play in the last 30 days. Top feedback themes: Difficult to Navigate UI, Unsatisfactory Behavior and Too Many Ads.

What’s unitQ Score? unitQ Score measures the gap between user expectations and their actual experience. It is an unbiased and proprietary machine-generated scoring algorithm that represents the percentage of a company's customers reporting a frictionless experience with their product or service.

Feedback sources:App StoreGoogle Play
39poor

unitQ Score 30 Day Average as of Nov 09, 2026 10 point score decrease in the last 30 days

Previous 30 days49
Last 30 days39

30-Day Trend

poorfairgoodepicunitQ ScoreiOS unitQ ScoreAndroid unitQ Score
020406080Oct 9Oct 24Nov 7020406080Oct 9Oct 24Nov 7

User Feedback

607Reports
iOS
43 % 262 Reports
Android
57 % 345 Reports

Compared with similar apps

  1. Citi Mobile89
  2. Dave - Banking For Humans81
  3. Robinhood77
  4. Robinhood: Invest. Save. Earn.77
  5. Cash App74
  6. Chime71
  7. Capital One Mobile68
  8. Coinbase Buy & sell Bitcoin53
  9. Rocket Money42
  10. Sparkasse39
  11. PayPal: Mobile Cash38

Top feedback themes

  • ApplicationUser Interface
    Difficult to Navigate UI
  • Customer Support & SuccessConduct
    Unsatisfactory Behavior
  • ApplicationAds / All
    Too Many Ads
  • ApplicationStability
    Force Closing Or Crashing
  • ApplicationLogin
    Can't Log In

About Sparkasse

What is Sparkasse?

The Sparkasse app is a mobile banking application developed by Star Finanz in collaboration with the German Savings Banks Association. It allows users to manage their accounts, check transactions, pay bills, and send money, making banking easier and more accessible on their smartphones.

Is Sparkasse safe?

The Sparkasse app provides strong security features, including data encryption, password protection, and biometrics. It allows users to hide sensitive information, and data isn't shared with third parties. However, younger audiences should be mindful that data cannot be deleted and that device IDs might be collected, which could raise privacy concerns. Overall, while it's designed for safety, users need to understand the privacy implications.

Who owns Sparkasse app?

The Sparkasse app is owned by Star Finanz, which developed it in collaboration with the German Savings Banks Association (Deutscher Sparkassen- und Giroverband) and Financial Informatics (Finanz Informatik). Thus, Star Finanz is the main company responsible for the Sparkasse app's ownership and development.

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