Quality degradation at Spin - Electric Scooters  
Users report higher volume of Quality Issues than usual
77
fair

Spin - Electric Scooters | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-6 Points Past 7 Days
Category: Travel
Work at Skinny Labs Inc.? Unlock additional insights
30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
Work at Skinny Labs Inc.? Unlock additional insights
Android unitQ Score
Android User Feedback
84%
Android
350 Reports
iOS unitQ Score
iOS User Feedback
16%
iOS
67 Reports
User Feedback
16%
iOS
67 Reports
84%
Android
350 Reports
Spin - Electric Scooters - Latest Quality Issues
Android
May 5, 2021
Works well in principle. Only the photo upload after parking hangs with me regularly.
Android
May 4, 2021
Is not letting me as I getting my new id send to me can't I use my passport
Android
May 4, 2021
Doesn't scan qr code
Android
May 4, 2021
They did not give me my free five promo
Android
May 4, 2021
Very fun. Aittle spendy cuz you loose track of time pretty easy. And when pausing..it didnt seem to pause
iOS
May 4, 2021
Needs work
I like these better than the lime, they're bigger and have a better ride but the software needs a lot of work. Trying to unlock these is a pain. I had 10 dollars in my spin wallet and it wouldn't let me ride it without adding another 10 dollars. And then it just refunds me the extra 10 the next day. It happened the previous day too but it made me add 20 instead of 10 that is extremely annoying since I already had money in the wallet. Extremely annoying thing two is it's shut off if you're in a no ride zone and makes an alarm. We were cutting behind the sidewalks near a parking garage to get to the bike lane and it shut off and kept sounding the alarm. In downtown Ogden there isn't always easy access to the road from the little shops people leave these at. I probably won't ride them again because those two things are far too much of an inconvenience.
Android
May 3, 2021
I put a star on it because I want to comment on the terrible experience. I have been charged to the calling card and they can only pay me 50% I do not recommend it at all. I've been charged almost £100
iOS
May 3, 2021
Battery empty
I have booked the flat for 1 hour for 7.99 . Then my battery went empty and the time ran despite that I finished my driving. That is, I drove for 20 minutes the remaining 40 minutes I gave away .. and no other E shooter was and he was close.
iOS
May 3, 2021
Dumb
This app is ridiculous it says invalid QR code every time.
Spin - Electric Scooters - Product Description
Spin gives you the freedom to move. Just download our easy-to-use, reliable app for access to thousands of shared scooters and bikes across the country. Need a lift? Hop on a Spin for a safe and affordable way to commute, get around campus, run an errand, or get some fresh air. Spin scooters and bikes are emissions-free, so you’ll also help keep the air fresh every time you ride.
 
How to Take a Spin:
 
- Open the app to find the nearest Spin scooter or bike.
- Unlock your Spin by scanning the QR code or by entering its ID.
- Ride safely to your destination, using bike lanes where available.
- Park responsibly, avoiding pedestrian right of ways, building entrances, and wheelchair ramps.
 
Want Spin scooter or bike-sharing where you live for your commute? Have feedback on your ride? Contact support@spin.pm, or find more info at www.spin.app
Want to improve your unitQ Score by 20% within 30 days?
All intellectual property rights, including trademarks and word marks, are the property of respective owners