24
poor

S-pushTAN für iPhone und iPad | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-4 Points Past 7 Days
Category: Finance
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
55%
Android
133 Reports
iOS unitQ Score
iOS User Feedback
45%
iOS
111 Reports
User Feedback
45%
iOS
111 Reports
55%
Android
133 Reports
S-pushTAN für iPhone und iPad - Latest Quality Issues
iOS
Apr 23, 2024
App needs to be updated, doesn't work!
for 1 WEEK I can't send transfers, that it still doesn't work is an absurdity!
Android
Apr 23, 2024
Crashes when loading orders. Clearing cache and force quitting doesn't solve the problem
iOS
Apr 23, 2024
Problems only
1/10 trying to set up Apple Pay works. The app is so badly structured. An intern let off steam. Thank you
iOS
Apr 23, 2024
App data will not be deleted.
There is a problem with updating to ZAS. Unfortunately, I always get the dialog switch for the update displayed. If I confirm it, it will be displayed again the next time I log in, and so on, like in a vicious circle. I have already had the app reset by my savings bank and received a registration letter. Even if I delete the app (including all data from the iPhone) and reinstall it, I get this dialog again when I open the new app after I have entered my old app password. How is this possible???? And what does a solution look like? Without the pushTAN app, I can no longer access the banking and custody account to be able to execute important orders. Please help me urgently and immediately.
Android
Apr 23, 2024
Transferring the app from one smartphone to the next fails because after scanning the code, the app hangs at "QR code is being processed". An e-mail regarding a new connection is sent, but from then on nothing happens. Requesting new data is only possible by mail and therefore takes several days, and according to the text, it also deletes the existing, working connection. Not exactly ideal.
Android
Apr 23, 2024
Very confusing.
Android
Apr 23, 2024
I can't log in or confirm an order because I'm supposed to update the app, which doesn't work. Error codes only..... Plus, it's just awful to rely on this app
Android
Apr 24, 2024
Never had any problems with it. However, at the moment you are asked to make an update after each use by entering your password, which I find strange, because the update should actually also be visible/made in the App store, so I simply close the window every time without entering my password, still works well if you ignore it.
Android
Apr 24, 2024
I once had an Android phone with a modified firmware on which the app worked, but on 2 older Android 6 devices without modification it complains that my system is modified and/or insecure, even though I have freshly set up the phone, and if it doesn't work on Android 6 you shouldn't offer it for it, on my Chromebook the app doesn't even want to start, the compatibility of the app is lousy, you should really improve a bit here
S-pushTAN für iPhone und iPad - Product Description
Get on the safe side: With the S-pushTAN app, you can get the practical and secure approval procedure of your Sparkasse on your iPhone or iPad. When banking online, use pushTAN, an advanced, mobile security procedure.

IT'S THAT EASY
• When banking online with iPhone, iPad or computer, place your payment orders and send them.
• The S-pushTAN app always shows the details of the order. Just check the order data and release the order by swiping.
• Usable for all orders with TAN release. Whether transfers, submitting or changing standing orders, securitie or service orders and much more.

LET'S GO AFTER ACTIVATION BY YOUR SPARKASSE
You can start with the S-pushTAN app if you are registered for the pushTAN procedure and have got your personal registration letter.

1 - Apply for the pushTAN procedure or switch from your previously used procedure at the online branch of your Sparkasse.
2 - Download the S-pushTAN app to your iPhone or iPad for free.
3 - As soon as you have received the registration letter from your Sparkasse, start setting up the S-pushTAN app. 

SAFETY
• The S-pushTAN app communicates exclusively encrypted via tested interfaces and ensures secure data transfer according to German online banking requirements.
• Access to S-pushTAN is protected by a password you have chosen and optionally by Touch ID or Face ID.
• The app automatically locks after a short period of time, which means that your data is secured as much as possible even if the iPhone or iPad gets lost.
• The German TÜV confirms these highest safety standards every year anew.

WORTH TO KNOW
• In order to be able to use pushTAN, you need an activation by your Sparkasse and a registration letter for the first setup.
• In order to use the current version of the app, you need iOS from version 13 on your iPhone or iPad.
• If your iPhone or iPad is jailbroken, S-pushTAN is not executable on it. The important high security standards for the mobile banking we offer cannot be guaranteed on manipulated devices.
• Please do not deny S-pushTAN any of the requested permissions when setting it up, as these are necessary for the smooth functioning of the app.
• You get the app for free, but its use can cause costs. Please note the given information of your Sparkasse.

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We take the protection of your data very seriously. It is regulated in the privacy policy. By downloading and/or using the S-pushTAN app, you fully acknowledge the terms of the End User License Agreement of Star Finanz GmbH.
• Data protection: https://cdn.starfinanz.de/s-pushtan-datenschutz
• Terms of use: https://cdn.starfinanz.de/s-pushtan-lizenzbestimmung
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