33
poor

SC Mobile Pakistan | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-5 Points Past 7 Days
Category: Finance
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Android unitQ Score
Android User Feedback
92%
Android
82 Reports
iOS unitQ Score
iOS User Feedback
8%
iOS
7 Reports
User Feedback
8%
iOS
7 Reports
92%
Android
82 Reports
SC Mobile Pakistan - Latest Quality Issues
Android
Mar 19, 2024
Worst Customer services experience. They don't know how to talk the customers, they just put holds and gone away q k un k baap ka paisa hota customer jis pr call kr rha hta. I don't how you guys are running customer support when you don't have anu ethic of assistance.
Android
Mar 20, 2024
Can improve some like I can't able to open second account from app ! When I contacted the bank they said you've to visit bank without providing any info! Why ...
Android
Mar 20, 2024
The app has become worse. Whenever I start adding a beneficiary and enter his account details and go down to proceed further, the details are automatically removed. I've repeated it dozens of times but all in vain. I reinstalled the app but the issue persists
Android
Mar 21, 2024
Unable to find feature of screenshot or at least add feature to share transaction as image. Sometimes it is crucially needed to share transaction proof. Not everyone accepts transaction sms or email as proofs. Please work on it. Thanks
Android
Mar 22, 2024
Utterly disappointed at their customer support. They're educting non-filer WHT though I'm an active filer. They even closed my complaint without bothering to update their system/database.
Android
Mar 23, 2024
The app doesn't allow to take screenshots of transactions which is necessary while transferring funds.
Android
Mar 24, 2024
I wish to inform the recipient about the payment made. Your App does not give any receipt?
Android
Mar 24, 2024
There is no option to send or share any reciept. App does not allow to take screenshots as a security measure. How are customers suppose to share payment reciepts with the recipient? *Edit Update* Sc team keeps sending same default response. A forwarded SMS or a screenshot of an SMS is an unreliable means of sharing a reciept since it can be easily tempered. I am not asking u to allow screenshots. But allows us to download/share the transaction reciept.
Android
Mar 24, 2024
Screenshot option should be allowed again
SC Mobile Pakistan - Product Description
About SC Mobile:

The new and improved SC mobile app offers a fast, secure, and user-friendly mobile banking experience, designed to take care of its customers banking needs on the go anytime, anywhere ! Indulge in effortless app interface to get customized alerts, quick access to statements, dashboards, cards management, making online bank transfers & much more.


Prime features & services:

Home with Glance:
   With just one swipe, get access to all your financial transactions. Transfer funds, pay bills, manage your accounts and cards from the home screen, view account balances in real-time and much more!

Fast, Secure & Easy Access:
   Enhances digital security enables you to login with touch/face ID without the need of PIN or password
   New modern look and feel with simplified navigation and faster loading times so that banking becomes a quick and easy experience.

QR Pay:
   Make the best of the QR pay for quick & easy payments at merchant

Hassel-free Payment:
   Transfer funds instantly between your SC account or other accounts by selecting Local Transfer & other payment methods; Add beneficiary at ease and transfer funds without registering a beneficiary (RAAST).

Manage Cards Easily:
   Apply for a credit card right from the app, pay credit card bills & even block/hotlist credit or debit card.

All Products under one roof:
   Enjoy the convenience of digital banking at your fingertips, open & apply for Cards, Accounts, Fixed Deposits & term Deposits and other product offerings in the market without any hassle.

Effortless & Convenient Bill Payments:
   Pay utility bills, Credit Card bills, Electricity bills, Insurance bill & Mobile bills & pay for recharge, instantly. Even set up scheduled funds transfer and set standing orders so you don’t miss any payment.

Insta Account Opening:
   Non-SC Bank customers can now Open an account in a few simple steps. Download the app and click on open an account today!
   And SC Bank customers can apply for product of their choice with their data pre-filled for the convenience of easy application submission.

Locate us:
   Locate nearest Standard Chartered ATM or Branch by just over a click

Other Services:
   Our new services on SC Mobile App allow you to bank on your fingertips without having to visit a branch or calling the client centre. Register for SC Mobile today and enjoy unlimited convenience. Learn more on the new release:



^ Order a Cheque Book & Activate – You can order a cheque book through SC Mobile and receive at your mailing address. You can also activate your cheque book through the app.
^ Stop Cheque – You can instantly stop your cheques , single or multiple, or the entire cheque book through the app. We strive to keep your finances safe and secure. 
^ Manage Debit Card – Control your card usage at your convenience. Choose yourself to enable/disable channels or increase/decrease your limits – all in just a few taps.
^ Debit Card issuance – order a new card or replace damaged card on your fingertips
^ Credit Card Block and Replacement – Credit Card lost or stolen? You can now block your Credit Card instantly and get it replaced through the app.
^ Signature Capture – New to bank? Want to update your signature? You can add or update your signature for all your accounts through the app.
^ Pay Order – Request for Pay Order through SC Mobile App, save yourself a trip to branch.
^ Bank Certificates – Request for Account maintenance, Withholding tax, PRC certificates from SC Mobile App & receive at your email address!
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