Starling bank
Starling bank at a glanceStarling bank (Finance) has a unitQ Score of 80 out of 100, rated good, as the 30-day average on Nov 9, 2026, down 3 points from 83 in the previous 30 days. The score draws on 253 user feedback reports from the App Store and Google Play in the last 30 days. Top feedback themes: Difficult to Navigate UI, Unsatisfactory Behavior and Subscription Too Expensive.
What’s unitQ Score? unitQ Score measures the gap between user expectations and their actual experience. It is an unbiased and proprietary machine-generated scoring algorithm that represents the percentage of a company's customers reporting a frictionless experience with their product or service.
unitQ Score 30 Day Average as of Nov 09, 2026 3 point score decrease in the last 30 days
30-Day Trend
User Feedback
- iOS
- 61 % 155 Reports
- Android
- 39 % 98 Reports
Compared with similar apps
Citi Mobile89
Dave - Banking For Humans81
Starling bank80
Robinhood77- Robinhood: Invest. Save. Earn.77
Cash App74
Chime71
Capital One Mobile68
Coinbase Buy & sell Bitcoin53
Rocket Money42
PayPal: Mobile Cash38
Top feedback themes
- ApplicationUser InterfaceDifficult to Navigate UI
- Customer Support & SuccessConductUnsatisfactory Behavior
- AccountSubscriptionSubscription Too Expensive
About Starling bank
What is Starling bank?
The Starling Bank app is a digital banking platform that allows users to manage their finances from their smartphones. It offers features like spending tracking, saving tools, and the ability to send money easily, making it a convenient option for everyday banking.
Is Starling bank safe?
The Starling Bank app employs robust security measures, including PCI and GDPR compliance, but it faces moderate risks from potential data leaks, phishing, and malware threats, particularly concerning for younger users. While it utilizes two-factor authentication and has a bug bounty program, awareness of these risks and understanding safe online behaviors are crucial for user safety.
Who owns Starling bank app?
The Starling Bank app is owned by Starling Bank Limited, which was founded by Anne Boden. She played a key role in its development and leadership as its former CEO.