Quality degradation at Tangerine Mobile Banking  
Users report higher volume of Quality Issues than usual
39
poor

Tangerine Mobile Banking | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-30 Points Past 7 Days
Category: Finance
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
77%
Android
72 Reports
iOS unitQ Score
iOS User Feedback
23%
iOS
22 Reports
User Feedback
23%
iOS
22 Reports
77%
Android
72 Reports
Tangerine Mobile Banking - Latest Quality Issues
iOS
Mar 20, 2024
Buggy- Both app and bank
Even after 3 weeks still says. Give us 3 business your details are still being review. Might as well take 3 years.
Android
Mar 20, 2024
I can't physically use my ardsand my debit Visa card can only be used for some online purchases. customer service has been terrible and hasn't resolved these issues for me, even after contacting them multiple times.
Android
Mar 20, 2024
I wish there were negative ratings. In the last 6 to 12 months i have lost hundreds of dollars in interest, unexplained & unstoppable credit card transactions and more. I have totally lost faith in your business. Also don't appreciate 1 or 2 hour wait times to get an operator. Enough is enough. Good riddance George. Time & money i worked hard for & cannot get back
iOS
Mar 20, 2024
This is the best you can do in 2024?
Absolutely terrible sign up process, embarrassing for 2024. I promptly deleted the app and won't consider moving any assets to Tangerine.
iOS
Mar 21, 2024
Okay app, but mediocre compared to competition.
App does what it's supposed to, barring some glitches here and now. Compared to the competition it'd mediocre. UI deserves a Polish, glitches need to be sorted, and a nice to have would be a dark mode.
Android
Mar 22, 2024
Can't see connected external accounts on the main Accounts Page
iOS
Mar 23, 2024
This new version is not functioning due to performance problems
After the recent update, using my iPhone XR , after the login, the waiting times for the menu to load the first page are too long. Maybe my phone is too old but the former versions were just fine.
iOS
Mar 24, 2024
Good functional but occasional bugs
The app is nice with loads of functionality but sometimes it doesnt work as intended. Mobile notifications for instance are not working properly.
iOS
Mar 26, 2024
Been using them for years
There good but take to long to sync with the YNAB app I use
Tangerine Mobile Banking - Product Description
The Tangerine Mobile Banking app makes your banking experience even more convenient than ever before with a fresh and intuitive design. Manage your Accounts, review transactions, transfer funds, locate ABMs, and receive important notifications.



In today’s fast-paced world, we know you’re busy and always on the go. That’s why we make it simple to do all of your banking with us anytime, anywhere.



You can bank anywhere with your smartphone or tablet through our Mobile Banking app. Check your Account balances, send money with Interac e-Transfer®, pay bills, buy and sell Tangerine Investment Funds and deposit a cheque.

Features: 



Digital signup:
Become a Client completely digitally with our Mobile Banking app. Sign up without leaving your home or speaking to a live agent—it’s a fast, convenient and secure mobile experience.
 
Helpful tools to manage your money:
Simplify your life by using our Money Management Tools, like Goals and Left to Spend. These tools were designed to make saving, tracking your spending and staying on top of your finances all a breeze.
 
Helpful pointers and insights:
View and act on Insights – a feature that gives you helpful, relevant and timely information as it relates to your banking.


Deposit cheques:
The easiest and fastest way to deposit a cheque.  You simply snap a photo of your cheque using your device’s camera, enter a few details and voila - the cheque is deposited into your Account. It’s that simple.


Easy mobile wallet addition:
Add your Tangerine Client Card and Credit Card to your Apple Pay mobile wallet and use it where contactless payments are accepted.



Biometric identification:
Use Apple’s built-in face or fingerprint recognition technology (Touch ID or Face ID) for a secure, convenient way to log into Tangerine’s Mobile Banking app.



ABM Locator:
Helps you to easily locate nearby ABMs.



Overview:
View your Account balances and details for all your Tangerine Accounts.



Transfer money:
Transfer funds now, later or schedule ongoing transfers.



Pay bills:
Manage your bills and pay them now, later or schedule ongoing payments.



Orange Alerts:
By choosing to receive Orange Alerts, you’ll never have to wonder if payments or deposits have occurred. Orange Alerts send you emails or notifications to your device when your money is in motion, to ensure you're on top of it at all times.



Refer a Friend:
Refer friends and family to bank with Tangerine, and you could both qualify for a cash Bonus.



Language supported:
English
French



Interac® is a registered trademark of Interac Corp. Used under licence. Tangerine Bank is an authorized user of the trademark.



By tapping the ‘Install’ button or by downloading the Tangerine Mobile Banking app published by Tangerine Bank, you consent to the installation of this app further described below and to its future updates and upgrades. You can withdraw your consent at any time by uninstalling the app. 



You acknowledge, understand and agree that this app (including any updates or upgrades) may (i) cause your device to automatically communicate with Tangerine’s servers to deliver all the functionality described in the description such as Digital Sign Up, Deposit Cheques, Mobile Wallet, etc. and to record usage metrics, (ii) affect app-related preferences or data stored in your device, and (iii) collect personal information as set out in our Privacy Policy.


To learn more, contact us at:



Tangerine Bank
3389 Steeles Avenue East
Toronto, Ontario M2H 0A1



Reach out to us online by going to Tangerine.ca > Contact Us
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